# Locked out of my forum after restore **URL:** \ **Category:** Product Support\ **Created:** [January 23, 2025, 8:21pm UTC](https://meta.discourse.org/t/locked-out-of-my-forum-after-restore/348684 "2025-01-23T20:21:46Z")\ **Posts on this page:** 1\ **Showing post:** 1
**Author:** ![martim](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/martim/32/482990_2.png) [@martim](https://meta.discourse.org/u/martim)\ **Post date:** [January 23, 2025, 8:21pm UTC](https://meta.discourse.org/t/locked-out-of-my-forum-after-restore/348684/1 "2025-01-23T20:21:47Z")
I had some hiccups during my backup restoration due to the macOS `.tar` download but got it to work. Site is live at [forum.imaginerio.org](https://forum.imaginerio.org) with the old posts and all, but I can’t login neither with the admin account I configured during deploy nor with my old forum credentials. In my browser I’m currently getting ```plaintext Oops The software powering this discussion forum encountered an unexpected problem. We apologize for the inconvenience. Detailed information about the error was logged, and an automatic notification generated. We'll take a look at it. No further action is necessary. However, if the error condition persists, you can provide additional detail, including steps to reproduce the error, by posting a discussion topic in the site's feedback category. ``` but it loads on a private window. Connecting with Google gives `Something went wrong, maybe this email has already been used`, connecting with Github gives the error above. Tried the forgot password link but no email arrives, whereas the test email sent by `discourse-doctor` arrives successfully. Are there any logs I can check or other operations to perform in the running container? This was previously a hosted instance from which I downloaded a backup and am now hosting it myself, not sure if it could be related. --- _[View the full topic](https://meta.discourse.org/t/locked-out-of-my-forum-after-restore/348684)._