# Log-in Issue - Mod issue while changing email address

**URL:** <https://meta.discourse.org/t/log-in-issue-mod-issue-while-changing-email-address/324256>\
**Category:** Product Support\
**Created:** [August 31, 2024, 12:09am UTC](https://meta.discourse.org/t/log-in-issue-mod-issue-while-changing-email-address/324256 "2024-08-31T00:09:29Z")\
**Posts on this page:** 1\
**Showing post:** 1

<div class="post-metadata">

**Author:** ![Alec](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/alec/32/137283_2.png) [@Alec](https://meta.discourse.org/u/Alec)\
**Post date:** [August 31, 2024, 12:09am UTC](https://meta.discourse.org/t/log-in-issue-mod-issue-while-changing-email-address/324256/1 "2024-08-31T00:09:29Z")

</div>

One of my mods has locked himself out of my site.

From what I understand he no longer has access to his old email address, and was in the process of changing it to his new email address. Now he cant log in with his old email address, and the new email address has not been sent the authorization.

I resent the aurthorisation, and although it appears its sending it to his new email address, it simply sends an email to the old email address.

 ![Change email address](https://global.discourse-cdn.com/meta/original/4X/7/e/9/7e9c07f99e335435d2cfef172280076c82bd8dfc.png)

 ![email logs](https://global.discourse-cdn.com/meta/original/4X/2/9/1/2912aec707fdb4ddf8f807c904e2fe1a7a295454.png)

I have tried demoting him to a regular user, thinking that this might be a security feature. However the same thing happens.

I cant figure out a way to delete his old email address, or ensure that the authorization goes to his new email address.

---

_[View the full topic](https://meta.discourse.org/t/log-in-issue-mod-issue-while-changing-email-address/324256)._