I moved my mail system Sparkpost to Mailgun. I love it but today a mail came to me. “ mail.site.com has been temporarily disabled due to high bounce rate” [51] Your account is on probation and domains are limited to 100 messages / hour. To maintain the rate the account has been temporarily disab…

I’d start by looking through your MailGun error/bounce logs and determining what message/s are getting sent to invalid recipients, and why (perhaps being rejected due to spam filtering? Maybe?).

I look at the logs. Digest mails is problem for 300mail / 1 hour limit. And so many fake user and user mail in there.

[image] bekircem: And so many fake user and user mail in there. How do you have users with fake emails? How did they sign up for Discourse, which requires email confirmation to create an account?

I have 10k users. But i have imported from Mybb. So i think there are so many fake emails. I need bulk remove users i think. And ideas for that? I create topic about that: https://meta.discourse.org/t/how-to-bulk-remove-users/88813

Simply deactivate those with invalid email addresses. Easy.

[image] codinghorror: Simply deactivate those with invalid email addresses Will I do it one by one? There are many users like that. Total users count: 10k+ Fake mail users count: 2-3k i think. (These users imported from old forum system so all activated)

And set up Discourse to handle the bounces from Mailgun so it’ll stop sending them in the first place. [image] Configure VERP to handle bouncing e-mails Self-Hosting Setting up bounces handling Discourse uses the Variable envelope return path (VERP) technique …

I Thank you. I do that after deactive users with SQL query. I need SQL query now.

I deactivated all users who has fake mails but Mailgun support wants some information about my mail content. I gave detailed information but their supports very slow. After 24 hours still no answer and Discourse mail system doesn’t work right now. It might be good to return to SparkPost again

Mailgun "temporarily disabled due to high bounce rate"

Support

Cameron_D (Cameron:D) May 31, 2018, 8:16am 8

And set up Discourse to handle the bounces from Mailgun so it’ll stop sending them in the first place.

Topic		Replies	Views
My Mailgun account disabled Support	8	7675	June 26, 2018
Does Discourse use Mailgun's validations feature? Self-hosting	10	1481	January 16, 2019
Email suppression list handling Support	3	1120	August 22, 2020
Too many user emails domains not working lead to mailgun domain disabled: what to do? Support email	11	1713	October 27, 2020
Migrated forum with many invalid (bouncing) emails Support	1	942	July 23, 2019

Mailgun "temporarily disabled due to high bounce rate"

Related topics