Mailing list mode not honoring unsubscribe topic


#1

We have mailing list mode enabled for all the users in our forum. But when a user unsubscribes from a certain topic they are still getting notifications. Is it possible to make the system honor the unsubscribe user preference?


(Jeff Atwood) #2

Mailing list mode means “send me everything, without exception” – I am not sure if topic / category muting is honored there, is it @sam?


(Sam Saffron) #3

Honestly, I am not sure as well, I doubt it is. If you want to be selective just watch the categories you want to watch.


(Mittineague) #4

The radio’s text would suggest mutes are honored

Enable mailing list mode
This setting overrides the activity summary.
Muted topics and categories are not included in these emails.


(Sam Saffron) #5

If the text is there it is probably happening :flushed:


(Jeff Atwood) #6

Well good thing we have that UI hint then — so to answer @skodali’s question only mutes will be honored by mailing list mode, so the user must be sure to turn muting on by topic or category.


#7

Our users use the application only through email, so it is not possible for them to mute a topic or category on their own. But we will be launching the UI soon so that should help.
Another question, is it possible to get a notification when someone unsubscribes from a category? Or is it possible to add the category to muted list by default when someone unsubscribes from it? so that we know who all unsubscribed from a category.