# MailJet SMTP is Not Working

**URL:** <https://meta.discourse.org/t/mailjet-smtp-is-not-working/248335>\
**Category:** Self-hosting\
**Tags:** email\
**Created:** [December 8, 2022, 11:41pm UTC](https://meta.discourse.org/t/mailjet-smtp-is-not-working/248335 "2022-12-08T23:41:54Z")\
**Posts on this page:** 1\
**Showing post:** 1

<div class="post-metadata">

**Author:** ![KhoiUSA](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/khoiusa/32/373010_2.png) [@KhoiUSA](https://meta.discourse.org/u/KhoiUSA)\
**Post date:** [December 8, 2022, 11:41pm UTC](https://meta.discourse.org/t/mailjet-smtp-is-not-working/248335/1 "2022-12-08T23:41:55Z")

</div>

Hello, my forum uses MailJet as the SMTP server for my Discourse Forum. However, it seems as if the email system is not working. Below is an image of my email settings and the App.YML email configuration settings.

 ![image](https://global.discourse-cdn.com/meta/original/4X/a/f/f/affeced9e99ad7678ea1eb7b536dbab6e7925382.png)

_ **App.YML File E-Mail Configuration:** _  
 ![image](https://global.discourse-cdn.com/meta/original/4X/6/5/1/651558488985569573c0431abfa8ce7d7ae70d09.png)

Also, sending a test e-mail gives me this error message:

 ![image](https://global.discourse-cdn.com/meta/original/4X/2/b/1/2b1616039ff978ae6cb4c050ef914e056100385c.png)

I am also getting the warning “_Outgoing email has been disabled for non-staff users._” when in the forum site.

 ![image](https://global.discourse-cdn.com/meta/original/4X/7/2/b/72b89565873cd76a3bd4e272e2cf9fc19ad0dcd8.png)

I’m stuck between if I have incorrect SMTP credentials or my server cannot contact the SMTP server, since it says “_**Timeout to open TCP connection to [in-v3.mailjet.com:587](http://in-v3.mailjet.com:587) (exceeds 5 seconds)**_”

If anybody knows the reason or has a solution, please tell me. Thanks!

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_[View the full topic](https://meta.discourse.org/t/mailjet-smtp-is-not-working/248335)._