When someone posts a new topic, and I, as a moderator, feel that they instead should have contributed to the discussion in an existing topic (*), I have been using the “Make Private Message” button, and then I replied to the private message, assuming that the original poster would now find a reply to their private message. However, it appears (if I see this correctly), that the original poster isn’t included in the now private thread and must first be added to it. This has caused quite a bit of confusion - me assuming that they received a private message with my reply when in fact they didn’t. Am I missing a configuration setting, or is the default behavior here unintuitive and should be rethought? Thanks. (*) which may well be the case for this post here, although I did search the forum!

There was a bug some time ago [image] OP getting removed from PM when topic converted to PM? Bug I have a user who is saying that when they convert a topic to a PM, the original poster/topic owner is getting removed from the PM. The process is to convert the topic to PM and then add the @support group. When that happens, the person who converted the PM (who is a member of the support group) gets removed from the PM (since that would duplicate his notifications), but the owner is also getting removed, so they then wonder why their post has been deleted. It seems like adding the group to th…

Thank you. I’m on 2.9.0.beta2 - will upgrade and see if this fixes it.

Make Personal Message button should add poster to topic

Product Support

Moin May 5, 2022, 4:25am 2

There was a bug some time ago

Topic		Replies	Views
OP getting removed from PM when topic converted to PM? Bug	10	848	March 23, 2022
"Sorry, you have no access to that topic!" after mod converts a topic into a personal message Product Support	21	1300	September 21, 2019
Change one post in topic to a PM Feature	5	1554	October 15, 2018
Flag option "convert into PM" Feature	10	3550	May 3, 2016
Convert a private message to public topic or vice versa Feature feedback	14	7391	May 4, 2016

Make Personal Message button should add poster to topic

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