# Managing Forum Moderators - Metrics & Reporting
**URL:** https://meta.discourse.org/t/managing-forum-moderators-metrics-reporting/360806
**Category:** Data & reporting
**Tags:** reporting
**Created:** [April 7, 2025, 9:26pm UTC](https://meta.discourse.org/t/managing-forum-moderators-metrics-reporting/360806 "2025-04-07T21:26:47Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@charlotte](https://meta.discourse.org/u/charlotte)
#### Post date: [April 7, 2025, 9:26pm UTC](https://meta.discourse.org/t/managing-forum-moderators-metrics-reporting/360806/1 "2025-04-07T21:26:47Z")
Hi all! I lead the Ramp Community and manage our Discourse forum. We’ve recently added a few team members to help moderate, and I’m working with our data team to track key engagement metrics.
We’re specifically looking to measure:
1. Assigned posts and whether the moderator has responded (we’ll count a reply as resolving it)
2. SLA — time to first response
I haven’t found a native “mark as resolved” feature in Discourse, so I’m curious: How are others tracking moderator responses to assigned posts? Do you have any tips or workflows that have worked well for you?
Thanks in advance!
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### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [April 7, 2025, 10:00pm UTC](https://meta.discourse.org/t/managing-forum-moderators-metrics-reporting/360806/2 "2025-04-07T22:00:00Z")
Check out [Discourse Solved](https://meta.discourse.org/t/discourse-solved/30155)