# Mark whispers as solutions

**URL:** https://meta.discourse.org/t/mark-whispers-as-solutions/146302
**Category:** Support
**Tags:** solved
**Created:** [March 31, 2020, 3:44pm UTC](https://meta.discourse.org/t/mark-whispers-as-solutions/146302 "2020-03-31T15:44:41Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![Oliver\_Walker](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/oliver_walker/32/155432_2.png) [@Oliver\_Walker](https://meta.discourse.org/u/Oliver_Walker)
#### Post date: [March 31, 2020, 3:44pm UTC](https://meta.discourse.org/t/mark-whispers-as-solutions/146302/1 "2020-03-31T15:44:41Z")

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Hello,

We used to be able to mark staff whispers as solutions and I realized today that is no longer possible.

Was this intentionally removed at some point? Could we get it back in there? It’s something we made use of in rare occasions.

Our site had not been updated since sometime in 2018 so a lot of things got changed around after the update.

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### Author: ![tobiaseigen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tobiaseigen/32/539204_2.png) [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)
#### Post date: [March 31, 2020, 3:57pm UTC](https://meta.discourse.org/t/mark-whispers-as-solutions/146302/2 "2020-03-31T15:57:11Z")

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Interesting that you like whispered posts to be solved, making them visible. What is your use case? Why not just create a new reply with the answer and make that the solution?

Anyhoo, yes, you have it right. This was reported as a bug and fixed a while back. Take a look at:

> [@Is it intentional that you can mark whispers as solutions?](https://meta.discourse.org/t/is-it-intentional-that-you-can-mark-whispers-as-solutions/80122):
>
> I just marked a whisper as the “solution” of the [Playground](https://forum.fairphone.com/t/playground-features-of-this-forum/28?u=paulakreuzer) topic in our forum. Now people who can’t usually see whispers see it quoted in the first post. Maybe that is intentional as theoretically the solution to a certain topic could be found in a whispered post, but in that case I think it would be better to have the option to un-hide that post and only then be able to mark it as a solution.

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### Author: ![Oliver\_Walker](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/oliver_walker/32/155432_2.png) [@Oliver\_Walker](https://meta.discourse.org/u/Oliver_Walker)
#### Post date: [March 31, 2020, 4:10pm UTC](https://meta.discourse.org/t/mark-whispers-as-solutions/146302/3 "2020-03-31T16:10:22Z")

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ah, that explains it.  
For whatever reason whispers marked as solved were not publicly visible.. as far as I know… Possible from another plugin that someone put on our site? It’s also possible that no one realized posts were made visible from this ☹  
We use discourse as a support forum. If a solution contains sensitive customer information but we still want to be able to sort on solved and unsolved topics, this was helpful to have.

Making a ‘bug’ part of the workflow does seem silly to me. I’ve been dealing with finding what all the small ramifications are to this massive update for weeks at this point -\_-

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### Author: ![tobiaseigen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tobiaseigen/32/539204_2.png) [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)
#### Post date: [March 31, 2020, 4:42pm UTC](https://meta.discourse.org/t/mark-whispers-as-solutions/146302/4 "2020-03-31T16:42:29Z")

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You might want to go back and check those topics that had whispers as solutions, maybe also in incognito mode or logged in as non-staff user - not sure if fixing the bug also fixed existing topics.

As you find and learn about updates to the software since your recent update, I suggest you use the 🔍 keyword search here on meta - you will find many of your questions have already been answered by others.

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### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [April 6, 2020, 8:00am UTC](https://meta.discourse.org/t/mark-whispers-as-solutions/146302/5 "2020-04-06T08:00:01Z")

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