# Mentioning @trust\_level\_0
**URL:** https://meta.discourse.org/t/mentioning-trust-level-0/71933
**Category:** UX
**Tags:** mentions
**Created:** [10월 12, 2017, 2:44오후 UTC](https://meta.discourse.org/t/mentioning-trust-level-0/71933 "2017-10-12T14:44:34Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@alehandrof](https://meta.discourse.org/u/alehandrof)
#### Post date: [10월 12, 2017, 2:44오후 UTC](https://meta.discourse.org/t/mentioning-trust-level-0/71933/1 "2017-10-12T14:44:35Z")
I just sent a message on my system mentioning a sub-group (`@foo`), as well as `@trust_level_0`. Another group (`@bar`) is set to “watch first post” on that category.
**What I thought would happen:** everyone in my system would get the message.
**What actually happened:** only the members of `@foo`, `@bar` and those who have enabled “mailing list mode” received the message.
Here are the settings of the trust\_level\_0 group:
Any ideas?
I’d like to get this message out ASAP to everyone, not sure how to approach this now 🙂
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### Author:  [@alehandrof](https://meta.discourse.org/u/alehandrof)
#### Post date: [10월 12, 2017, 3:35오후 UTC](https://meta.discourse.org/t/mentioning-trust-level-0/71933/2 "2017-10-12T15:35:51Z")
So I tested a some simpler messages in my development Discourse, to remove the ambiguity caused by my original case.
Posting a topic and mentioning [@trust\_level\_0](https://meta.discourse.org/groups/trust_level_0) doesn’t work, as of the latest version of Discourse.
Apparently, this has been brought up before:
> [@How to send mass message to forum users?](https://meta.discourse.org/t/how-to-send-mass-message-to-forum-users/51729/16):
>
> So I did this, and the trust\_level\_0 appears to have all users in my forum, but it looks like not everyone was emailed the notice of the PM. I see only a handful of people got emails around the time I sent. Is there some lag time?
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### Author:  [@alehandrof](https://meta.discourse.org/u/alehandrof)
#### Post date: [10월 12, 2017, 4:07오후 UTC](https://meta.discourse.org/t/mentioning-trust-level-0/71933/3 "2017-10-12T16:07:10Z")
OK, I figured most of this out. (Isn’t realtime reporting fun? 😉 )
[Apparently](https://meta.discourse.org/t/group-mentions-and-messages/36228/16), there’s a setting called `max users notified per group mention`, which (you guessed it) limits the max number of users that can be notified by a mention.
Setting it to a high value like `9999` (we only have 400 users) looks like it works as expected.
The admin screen clearly describe what this setting does:
> Maximum number of users that may receive a notification if a group is mentioned (if threshold is met no notifications will be raised)
However, this isn’t mentioned when you get the just-in-time warning:
[@team](https://meta.discourse.org/groups/team), **I propose that this is a UX bug.** If the number you’re mentioning is higher than the `max users notified per group mention` setting, then Discourse should extend the above warning with some copy like this:
> By mentioning @group\_name, you would normally notify X people. But because this exceeds the maximum number of users that may receive a notification, no notifications will be raised.
I’m not sure how exactly multiple group mentions are handled, so I can’t offer suggestions in that case.
In related news, messaging [@trust\_level\_0](https://meta.discourse.org/groups/trust_level_0) also doesn’t seem to work – it only sends 10 messages and then ceases. Is there a similar setting that prevents messaging users? I wasn’t able to find it.
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### Author:  [@DeanMarkTaylor](https://meta.discourse.org/u/DeanMarkTaylor)
#### Post date: [10월 12, 2017, 5:22오후 UTC](https://meta.discourse.org/t/mentioning-trust-level-0/71933/4 "2017-10-12T17:22:40Z")
> [@alehandrof](#):
>
> messaging [@trust\_level\_0](https://meta.discourse.org/groups/trust_level_0) also doesn’t seem to work – it only sends 10 messages and then ceases. Is there a similar setting that prevents messaging users?
Perhaps “max allowed message recipients” but I think this defaults to `30`.
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### Author:  [@rizka](https://meta.discourse.org/u/rizka)
#### Post date: [10월 12, 2017, 11:57오후 UTC](https://meta.discourse.org/t/mentioning-trust-level-0/71933/5 "2017-10-12T23:57:42Z")
I agree that the warning is very misleading. We have used [@trust\_level\_0](https://meta.discourse.org/groups/trust_level_0) to reach out to our large userbase quite a few times over the time period of nearly two years. Only very recently we learned that nobody received the notification we wanted them to get. See @ljpp’s post:
[https://meta.discourse.org/t/group-mentions-and-messages/36228/16](https://meta.discourse.org/t/group-mentions-and-messages/36228/16)
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### Author:  [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [6월 8, 2024, 12:44오후 UTC](https://meta.discourse.org/t/mentioning-trust-level-0/71933/6 "2024-06-08T12:44:09Z")
이 주제는 2430일 후 자동으로 닫혔습니다. 더 이상 새로운 답변을 남길 수 없습니다.