# Mentions to @admins Not Sending Notifications for Regular Users – How to Fix

**URL:** https://meta.discourse.org/t/mentions-to-admins-not-sending-notifications-for-regular-users-how-to-fix/339427
**Category:** Support
**Tags:** groups, notifications, mentions
**Created:** [November 30, 2024, 2:51am UTC](https://meta.discourse.org/t/mentions-to-admins-not-sending-notifications-for-regular-users-how-to-fix/339427 "2024-11-30T02:51:35Z")
**Posts on this page:** 1
**Showing post:** 1

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### Author: ![willie](https://avatars.discourse-cdn.com/v4/letter/w/838e76/32.png) [@willie](https://meta.discourse.org/u/willie)
#### Post date: [November 30, 2024, 2:51am UTC](https://meta.discourse.org/t/mentions-to-admins-not-sending-notifications-for-regular-users-how-to-fix/339427/1 "2024-11-30T02:51:35Z")

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When a regular user mentions [@admins](https://meta.discourse.org/groups/admins), the notifications do not arrive. However, if an admin mentions [@admins](https://meta.discourse.org/groups/admins), the notifications work correctly. How can I resolve this issue?

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_[View the full topic](https://meta.discourse.org/t/mentions-to-admins-not-sending-notifications-for-regular-users-how-to-fix/339427)._