# Message/Notification when changing trust levels?

**URL:** https://meta.discourse.org/t/message-notification-when-changing-trust-levels/82318
**Category:** Community Building
**Created:** [March 6, 2018, 3:55pm UTC](https://meta.discourse.org/t/message-notification-when-changing-trust-levels/82318 "2018-03-06T15:55:59Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![cookywook](https://avatars.discourse-cdn.com/v4/letter/c/779978/32.png) [@cookywook](https://meta.discourse.org/u/cookywook)
#### Post date: [March 6, 2018, 3:55pm UTC](https://meta.discourse.org/t/message-notification-when-changing-trust-levels/82318/1 "2018-03-06T15:55:59Z")

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(Sorry if this is somewhere in the settings I haven’t looked yet.)

Can you set up automatic messages to go to users when they rank up in the Community? eg. a “Congratulations, you’re now a Regular!”

It seems to only work for Badges.

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### Author: ![notriddle](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/notriddle/32/133055_2.png) [@notriddle](https://meta.discourse.org/u/notriddle)
#### Post date: [March 6, 2018, 4:14pm UTC](https://meta.discourse.org/t/message-notification-when-changing-trust-levels/82318/2 "2018-03-06T16:14:22Z")

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Don’t they already send a notification when the Regular badge is granted?

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### Author: ![cookywook](https://avatars.discourse-cdn.com/v4/letter/c/779978/32.png) [@cookywook](https://meta.discourse.org/u/cookywook)
#### Post date: [March 6, 2018, 4:28pm UTC](https://meta.discourse.org/t/message-notification-when-changing-trust-levels/82318/3 "2018-03-06T16:28:36Z")

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I guess it’s a bit confusing because of how I’ve got Badges, Groups, and Trust Levels set up.

In order to have Avatar Flair on users profile pics, I’ve set up custom groups that match the Trust Levels (which is a pain because you have to manually populate these custom groups every so often as people change levels).

But that means the Custom Groups are really how your community progress is visible to the rest of the community, not via Badges. In my community, Badges aren’t doing much aside from occasionally notifying users when a post of theirs does something special.

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### Author: ![erlend\_sh](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/erlend_sh/32/119475_2.png) [@erlend\_sh](https://meta.discourse.org/u/erlend_sh)
#### Post date: [March 7, 2018, 12:15am UTC](https://meta.discourse.org/t/message-notification-when-changing-trust-levels/82318/4 "2018-03-07T00:15:31Z")

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Related discussion here:

> [@Send Promotion PMs](https://meta.discourse.org/t/send-promotion-pms/17248):
>
> So recently I was promoted to leader here on meta and I got to thinking… nothing notified me that I was promoted. I just happened to notice it. Are we missing an opportunity here? Should be send a system generated PM to the user stating “Congratulations, you’ve been Promoted to X” with the body detailing things they are now able to do under that title?

In short, we only support TL notifications through badges right now.

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [March 7, 2018, 3:47am UTC](https://meta.discourse.org/t/message-notification-when-changing-trust-levels/82318/5 "2018-03-07T03:47:14Z")

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