# 将支持工单迁移到 Discourse 帖子

**URL:** https://meta.discourse.org/t/migrating-support-tickets-to-a-discourse-post/82124
**Category:** Community Building
**Created:** [2018年三月3日 17:29 UTC](https://meta.discourse.org/t/migrating-support-tickets-to-a-discourse-post/82124 "2018-03-03T17:29:31Z")
**Posts on this page:** 1
**Showing post:** 2

<div class="post-metadata">

### Author: ![erlend\_sh](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/erlend_sh/32/119475_2.png) [@erlend\_sh](https://meta.discourse.org/u/erlend_sh)
#### Post date: [2018年三月5日 07:11 UTC](https://meta.discourse.org/t/migrating-support-tickets-to-a-discourse-post/82124/2 "2018-03-05T07:11:21Z")

</div>

A bulk migration depends entirely on the export format that is made available by the support ticket platform in question. For ZenDesk, I believe the easiest known option is to do it via their API.

For case-by-base migrations you’d probably want a plugin. We have a working example with this for ZenDesk already:

> [@Discourse Zendesk](https://meta.discourse.org/t/discourse-zendesk-plugin/68005):
>
> discourse2Summary Create Zendesk tickets from Discourse topics.open_bookInstall Guide This plugin is bundled with Discourse core. There is no need to install the plugin separately. Features Create Zendesk tickets This plugin allows you to create Zendesk tickets from Discourse topics. This can be done either by configuring the plugin so that all topics in a category automatically generate Zendesk tickets, or by pushing individual topics to Zendesk by clicking the “Create …

---

_[View the full topic](https://meta.discourse.org/t/migrating-support-tickets-to-a-discourse-post/82124)._