# Missing avatar images across sites

**URL:** https://meta.discourse.org/t/missing-avatar-images-across-sites/44674
**Category:** Bug
**Created:** [2016年五月23日 14:17 UTC](https://meta.discourse.org/t/missing-avatar-images-across-sites/44674 "2016-05-23T14:17:14Z")
**Posts on this page:** 10
**Page:** 1

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### Author: ![joebuhlig](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/joebuhlig/32/193054_2.png) [@joebuhlig](https://meta.discourse.org/u/joebuhlig)
#### Post date: [2016年五月23日 14:17 UTC](https://meta.discourse.org/t/missing-avatar-images-across-sites/44674/1 "2016-05-23T14:17:14Z")

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I first noticed this on the [Omni Group site](https://discourse.omnigroup.com/latest). I was about to create a topic there asking them to upgrade but before I did I stopped by here to see if anyone had this issue and found it happening here as well.

 ![](https://global.discourse-cdn.com/meta/original/3X/2/9/29194b82e2db017a87528aa4980407a028a266c0.png)

Viewing the source, these are tied to the letter images. I wasn’t able to determine what the correct URL should be.

 ![](https://global.discourse-cdn.com/meta/original/3X/8/8/8873cdf296c67efd19d9de38fa601691f026b41e.png)

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [2016年五月23日 14:18 UTC](https://meta.discourse.org/t/missing-avatar-images-across-sites/44674/2 "2016-05-23T14:18:40Z")

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I do not see it here but I have seen some avatar funkiness elsewhere. I suspect CDN shenanigans.

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### Author: ![joebuhlig](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/joebuhlig/32/193054_2.png) [@joebuhlig](https://meta.discourse.org/u/joebuhlig)
#### Post date: [2016年五月23日 14:21 UTC](https://meta.discourse.org/t/missing-avatar-images-across-sites/44674/3 "2016-05-23T14:21:31Z")

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That would make sense. I was just checking in on a few other instances and it seemed a bit sporadic. My personal instance was fine but the others were random. And it’s not every letter having an issue either.

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### Author: ![cpradio](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/cpradio/32/4970_2.png) [@cpradio](https://meta.discourse.org/u/cpradio)
#### Post date: [2016年五月23日 14:29 UTC](https://meta.discourse.org/t/missing-avatar-images-across-sites/44674/4 "2016-05-23T14:29:57Z")

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I’ve been seeing it at Sitepoint all morning.

 ![](https://global.discourse-cdn.com/meta/original/3X/c/5/c5a3f6b48290be761348b20187b962354afa4da4.png)

Visiting [https://avatars.discourse.org/v2/letter/j/50afbb/120.png](https://avatars.discourse.org/v2/letter/j/50afbb/120.png) produces

> An unhandled lowlevel error occurred. The application logs may have details.

(for me at least)

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### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [2016年五月23日 14:31 UTC](https://meta.discourse.org/t/missing-avatar-images-across-sites/44674/5 "2016-05-23T14:31:22Z")

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Let me check our avatars servers.

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### Author: ![Pugwash](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pugwash/32/3760_2.png) [@Pugwash](https://meta.discourse.org/u/Pugwash)
#### Post date: [2016年五月23日 14:46 UTC](https://meta.discourse.org/t/missing-avatar-images-across-sites/44674/6 "2016-05-23T14:46:28Z")

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I’m not sure if it’s localised to your servers? We’re seeing a similar problem running off a Digital Ocean droplet.

![](https://global.discourse-cdn.com/meta/original/3X/e/b/eb1a11e2b02eac0e9846fb25555d5d94a10bc369.png)

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### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [2016年五月23日 15:10 UTC](https://meta.discourse.org/t/missing-avatar-images-across-sites/44674/7 "2016-05-23T15:10:45Z")

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Ok, I’ve restarted the containers and the avatar service is now back up and running. You should see avatars after a refresh (or do a hard-refresh if you don’t).

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### Author: ![Pugwash](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pugwash/32/3760_2.png) [@Pugwash](https://meta.discourse.org/u/Pugwash)
#### Post date: [2016年五月23日 15:40 UTC](https://meta.discourse.org/t/missing-avatar-images-across-sites/44674/8 "2016-05-23T15:40:44Z")

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Thanks @zogstrip. Can confirm, all fine here!

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### Author: ![joebuhlig](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/joebuhlig/32/193054_2.png) [@joebuhlig](https://meta.discourse.org/u/joebuhlig)
#### Post date: [2016年五月23日 15:58 UTC](https://meta.discourse.org/t/missing-avatar-images-across-sites/44674/9 "2016-05-23T15:58:18Z")

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Looks good on all sites where I originally saw issues. Well done, @zogstrip! 🙌

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [2016年五月23日 15:59 UTC](https://meta.discourse.org/t/missing-avatar-images-across-sites/44674/10 "2016-05-23T15:59:01Z")

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