# Missing avatars after database reloading

**URL:** https://meta.discourse.org/t/missing-avatars-after-database-reloading/299307
**Category:** Self-hosting
**Created:** [March 14, 2024, 8:33am UTC](https://meta.discourse.org/t/missing-avatars-after-database-reloading/299307 "2024-03-14T08:33:51Z")
**Posts on this page:** 4
**Page:** 1

<div class="post-metadata">

### Author: ![peyrusse](https://avatars.discourse-cdn.com/v4/letter/p/8dc957/32.png) [@peyrusse](https://meta.discourse.org/u/peyrusse)
#### Post date: [March 14, 2024, 8:33am UTC](https://meta.discourse.org/t/missing-avatars-after-database-reloading/299307/1 "2024-03-14T08:33:51Z")

</div>

Hello,

I have done a migration from one site to another (changing DNS). I first started to dump the database and then reloaded it on the new site.

The problem is that avatars are not loaded and look that way :  
 ![image](https://global.discourse-cdn.com/meta/original/4X/7/8/8/788329c7c6070e316381d393ebe9cd63bbc0b853.png)

Is there a way to regenerate them ?  
Thanks for your return.

---

<div class="post-metadata">

### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [March 14, 2024, 6:57pm UTC](https://meta.discourse.org/t/missing-avatars-after-database-reloading/299307/2 "2024-03-14T18:57:57Z")

</div>

If you restored a backup from one domain to a new one then you should be ok. I think they’ll regenerate on their on in a while. I think if you reload that category now they might be back, or maybe you need to visit the topic.

---

<div class="post-metadata">

### Author: ![peyrusse](https://avatars.discourse-cdn.com/v4/letter/p/8dc957/32.png) [@peyrusse](https://meta.discourse.org/u/peyrusse)
#### Post date: [March 18, 2024, 8:18am UTC](https://meta.discourse.org/t/missing-avatars-after-database-reloading/299307/3 "2024-03-18T08:18:13Z")

</div>

I have finally uncheck the option “external system avatars enabled” and avatars with user letters have been generated.

---

<div class="post-metadata">

### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [April 17, 2024, 8:19am UTC](https://meta.discourse.org/t/missing-avatars-after-database-reloading/299307/4 "2024-04-17T08:19:01Z")

</div>

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
