# Missing preview and toolbar when messaging a user via Admin Preferences

**URL:** <https://meta.discourse.org/t/missing-preview-and-toolbar-when-messaging-a-user-via-admin-preferences/33858>\
**Category:** Bug\
**Created:** [September 28, 2015, 9:55pm UTC](https://meta.discourse.org/t/missing-preview-and-toolbar-when-messaging-a-user-via-admin-preferences/33858 "2015-09-28T21:55:44Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![dandv](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/dandv/32/169779_2.png) [@dandv](https://meta.discourse.org/u/dandv)\
**Post date:** [September 28, 2015, 9:55pm UTC](https://meta.discourse.org/t/missing-preview-and-toolbar-when-messaging-a-user-via-admin-preferences/33858/1 "2015-09-28T21:55:45Z")

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Continuing the discussion from [Composing a message while on a user's preference page does not work](https://meta.discourse.org/t/composing-a-message-while-on-a-users-preference-page-does-not-work/21169/9):

> [@codinghorror](#):
>
> This should work since @eviltrout moved the editor from id (there can be only one, like Highlander) to class.

Repro steps:

1. Be logged in as admin
2. In a user’s profile, click _Preferences_, then _Message_

The toolbar will be empty, and the preview doesn’t work.

 ![](https://global.discourse-cdn.com/meta/original/3X/5/0/5088479326c1df1c8c4cf4899c61b8d317f11a95.png)

Sending the message works, as @zogstrip can confirm.

Should the “Message” button be displayed at all in that quasi-impersonating Preferences page? The UI there has always confused me a bit, but I do understand it simply accesses the user’s preferences as if I were logged in as them; though I had never clicked on _Impersonate_.

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**Author:** ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)\
**Post date:** [September 28, 2015, 10:00pm UTC](https://meta.discourse.org/t/missing-preview-and-toolbar-when-messaging-a-user-via-admin-preferences/33858/2 "2015-09-28T22:00:51Z")

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That toolbar should **not** be white. It’s a standard personal message, so you should have access to the toolbar. Will fix it tomorrow 😉

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**Author:** ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)\
**Post date:** [September 29, 2015, 6:22pm UTC](https://meta.discourse.org/t/missing-preview-and-toolbar-when-messaging-a-user-via-admin-preferences/33858/3 "2015-09-29T18:22:09Z")

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Here’s the fix 🍉

[https://github.com/discourse/discourse/commit/321d1bd0a9e6f203aee588577ceeccb4fa5bbe8b](https://github.com/discourse/discourse/commit/321d1bd0a9e6f203aee588577ceeccb4fa5bbe8b)

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**Author:** ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)\
**Post date:** [September 29, 2015, 6:22pm UTC](https://meta.discourse.org/t/missing-preview-and-toolbar-when-messaging-a-user-via-admin-preferences/33858/4 "2015-09-29T18:22:10Z")

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