# Missing preview and toolbar when messaging a user via Admin Preferences

**URL:** <https://meta.discourse.org/t/missing-preview-and-toolbar-when-messaging-a-user-via-admin-preferences/33858>\
**Category:** Bug\
**Created:** [28.Сентябрь.2015 21:55:44 UTC](https://meta.discourse.org/t/missing-preview-and-toolbar-when-messaging-a-user-via-admin-preferences/33858 "2015-09-28T21:55:44Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![dandv](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/dandv/32/169779_2.png) [@dandv](https://meta.discourse.org/u/dandv)\
**Post date:** [28.Сентябрь.2015 21:55:45 UTC](https://meta.discourse.org/t/missing-preview-and-toolbar-when-messaging-a-user-via-admin-preferences/33858/1 "2015-09-28T21:55:45Z")

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Continuing the discussion from [Composing a message while on a user's preference page does not work](https://meta.discourse.org/t/composing-a-message-while-on-a-users-preference-page-does-not-work/21169/9):

> [@codinghorror](#):
>
> This should work since @eviltrout moved the editor from id (there can be only one, like Highlander) to class.

Repro steps:

1. Be logged in as admin
2. In a user’s profile, click _Preferences_, then _Message_

The toolbar will be empty, and the preview doesn’t work.

 ![](https://global.discourse-cdn.com/meta/original/3X/5/0/5088479326c1df1c8c4cf4899c61b8d317f11a95.png)

Sending the message works, as @zogstrip can confirm.

Should the “Message” button be displayed at all in that quasi-impersonating Preferences page? The UI there has always confused me a bit, but I do understand it simply accesses the user’s preferences as if I were logged in as them; though I had never clicked on _Impersonate_.

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_[View the full topic](https://meta.discourse.org/t/missing-preview-and-toolbar-when-messaging-a-user-via-admin-preferences/33858)._