# Missing system avatar after migrating to s3
**URL:** https://meta.discourse.org/t/missing-system-avatar-after-migrating-to-s3/186041
**Category:** Support
**Created:** [April 8, 2021, 7:28am UTC](https://meta.discourse.org/t/missing-system-avatar-after-migrating-to-s3/186041 "2021-04-08T07:28:17Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@JustinBack](https://meta.discourse.org/u/JustinBack)
#### Post date: [April 8, 2021, 7:28am UTC](https://meta.discourse.org/t/missing-system-avatar-after-migrating-to-s3/186041/1 "2021-04-08T07:28:18Z")
A couple weeks ago we have migrated from local storage to S3. Posts and user avatars were successfully migrated, except for the custom system avatar.
It seems the url rewrite failed as the S3\_CDN\_URL gets appended after the forum url.
I havent checked anything in the database yet but it seems that “https:{S3\_URL}” is the relative global url for the avatar?
```plaintext
https://forum.tosdr.org/https://tosdr-forum.s3.eu-west-2.jbcdn.net/original/1X/3662711e5030823983d25ac319ce6b9a7ad030e6.png
```
Note that this only happened with the system avatar, the file exists on S3 as well, its just the relative url thats bugged.
Changing avatars does not work either. Gravatar results in the same issue, as well as letter images.
Is there any solution to this? Note: We have already reinstalled the forum to an older backup and migrated the site again.
---
### Author:  [@JustinBack](https://meta.discourse.org/u/JustinBack)
#### Post date: [April 10, 2021, 12:51pm UTC](https://meta.discourse.org/t/missing-system-avatar-after-migrating-to-s3/186041/2 "2021-04-10T12:51:51Z")
I checked the database and all uploads were totally fine. (The avatar upload in question was valid)
Could it be this line somehow?
>
s3\_cdn\_url is present though, I cant explain it any other way.
---
### Author:  [@JustinBack](https://meta.discourse.org/u/JustinBack)
#### Post date: [April 10, 2021, 12:58pm UTC](https://meta.discourse.org/t/missing-system-avatar-after-migrating-to-s3/186041/3 "2021-04-10T12:58:53Z")
It doesn’t seem to update the avatars either regardless of a 200 OK
```plaintext
Started PUT "/u/system/preferences/avatar/pick" for 87.78.131.160 at 2021-04-10 12:55:46 +0000
Processing by UsersController#pick_avatar as */*
Parameters: {"upload_id"=>"", "type"=>"system", "username"=>"system"}
Completed 200 OK in 15ms (Views: 0.1ms | ActiveRecord: 0.0ms | Allocations: 4976)
```
```plaintext
Started PUT "/u/system/preferences/avatar/pick" for 87.78.131.160 at 2021-04-10 12:55:02 +0000
Processing by UsersController#pick_avatar as */*
Parameters: {"upload_id"=>"1", "type"=>"gravatar", "username"=>"system"}
Completed 200 OK in 15ms (Views: 0.2ms | ActiveRecord: 0.0ms | Allocations: 5061)
```
```plaintext
Started PUT "/u/system/preferences/avatar/pick" for 87.78.131.160 at 2021-04-10 12:54:13 +0000
Processing by UsersController#pick_avatar as */*
Parameters: {"upload_id"=>"695", "type"=>"uploaded", "username"=>"system"}
Completed 200 OK in 17ms (Views: 0.2ms | ActiveRecord: 0.0ms | Allocations: 4982)
```
All above result in the query to the invalid base url:
```plaintext
Started GET "/u/system/preferences/https://tosdr-forum.s3.eu-west-2.jbcdn.net/original/1X/3662711e5030823983d25ac319ce6b9a7ad030e6.png" for 87.78.131.160 at 2021-04-10 12:54:15 +0000
Processing by UserBadgesController#username as JSON
Parameters: {"username"=>"system"}
ActionController::RoutingError (No route matches [GET] "/u/system/preferences/https:/tosdr-forum.s3.eu-west-2.jbcdn.net/original/1X/3662711e5030823983d25ac319ce6b9a7ad030e6.png")
config/initializers/100-quiet_logger.rb:23:in `call'
config/initializers/100-silence_logger.rb:31:in `call'
lib/middleware/enforce_hostname.rb:23:in `call'
lib/middleware/request_tracker.rb:177:in `call'
Rendering exceptions/not_found.html.erb within layouts/no_ember
Rendered exceptions/not_found.html.erb within layouts/no_ember (Duration: 0.3ms | Allocations: 105)
Rendered layouts/_head.html.erb (Duration: 1.2ms | Allocations: 262)
Rendered common/_discourse_stylesheet.html.erb (Duration: 3.5ms | Allocations: 1094)
Completed 200 OK in 19ms (Views: 0.2ms | ActiveRecord: 0.0ms | Allocations: 4961)
```