# Mobile Browser Unsupported Message After Latest Update

**URL:** https://meta.discourse.org/t/mobile-browser-unsupported-message-after-latest-update/380297
**Category:** Support
**Created:** [August 26, 2025, 7:38am UTC](https://meta.discourse.org/t/mobile-browser-unsupported-message-after-latest-update/380297 "2025-08-26T07:38:48Z")
**Posts on this page:** 10
**Page:** 1

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### Author: ![xkhalid](https://avatars.discourse-cdn.com/v4/letter/x/3ab097/32.png) [@xkhalid](https://meta.discourse.org/u/xkhalid)
#### Post date: [August 26, 2025, 7:38am UTC](https://meta.discourse.org/t/mobile-browser-unsupported-message-after-latest-update/380297/1 "2025-08-26T07:38:48Z")

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Dears,

After updating to the latest Discourse version 3.6.0.beta1-dev, I am facing an issue on my forum. When my members accessing the site from Safari or Chrome on iOS, users get the following message:

> _“Unfortunately, your browser is unsupported. Please switch to a supported browser to view rich content, log in and reply.”_

 ![image](https://global.discourse-cdn.com/meta/original/4X/c/8/f/c8f9e3842ec170fbc81f2ad05b00792ea9e4f9f4.png)

 ![image](https://global.discourse-cdn.com/meta/original/4X/2/d/c/2dcbad75dc785c08724b47d8b949804d60242d2b.jpeg)

This was not happening before the update.

IP 12 Pro  
IOS 16.0.3

Thank you.

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### Author: ![merefield](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/merefield/32/176214_2.png) [@merefield](https://meta.discourse.org/u/merefield)
#### Post date: [August 26, 2025, 7:44am UTC](https://meta.discourse.org/t/mobile-browser-unsupported-message-after-latest-update/380297/2 "2025-08-26T07:44:23Z")

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> [@xkhalid](#):
>
> IP 12 Pro

All else considered why don’t you just update your OS? I have iOS26 running on my iPhone 11!

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<div class="post-metadata">

### Author: ![xkhalid](https://avatars.discourse-cdn.com/v4/letter/x/3ab097/32.png) [@xkhalid](https://meta.discourse.org/u/xkhalid)
#### Post date: [August 26, 2025, 7:49am UTC](https://meta.discourse.org/t/mobile-browser-unsupported-message-after-latest-update/380297/3 "2025-08-26T07:49:00Z")

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> [@merefield](#):
>
> why don’t you just update your OS?

Hmm this question is for him, not for me.  
However, the user has JB on his iPhone.

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<div class="post-metadata">

### Author: ![xkhalid](https://avatars.discourse-cdn.com/v4/letter/x/3ab097/32.png) [@xkhalid](https://meta.discourse.org/u/xkhalid)
#### Post date: [August 26, 2025, 7:51am UTC](https://meta.discourse.org/t/mobile-browser-unsupported-message-after-latest-update/380297/4 "2025-08-26T07:51:36Z")

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![image](https://global.discourse-cdn.com/meta/original/4X/a/3/a/a3a9879032dad4417831f0d7fbe24ef8fc170596.jpeg)

@sam

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<div class="post-metadata">

### Author: ![merefield](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/merefield/32/176214_2.png) [@merefield](https://meta.discourse.org/u/merefield)
#### Post date: [August 26, 2025, 7:52am UTC](https://meta.discourse.org/t/mobile-browser-unsupported-message-after-latest-update/380297/5 "2025-08-26T07:52:35Z")

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Before bothering the co-CEO (!!) have you or your users bothered to click the link and read the communication??

> [@Dropping iOS 15 & other old browsers in July 2025](https://meta.discourse.org/t/dropping-ios-15-other-old-browsers-in-july-2025/358131):
>
> Following the next stable release in July 2025, Discourse will start using some modern browser features which are unavailable on iOS 15, and some other old browsers. Discourse’s minimum supported iOS version will be updated from 15.7 to 16.7. After that, visitors using older versions of iOS will be shown a basic-html version of community content so they can continue to read conversations, but they will not be able to login to the site or post content. Devices limited to iOS 15 are the iPhone 6…

Only \>= 16.7 appears to be supported now.

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<div class="post-metadata">

### Author: ![xkhalid](https://avatars.discourse-cdn.com/v4/letter/x/3ab097/32.png) [@xkhalid](https://meta.discourse.org/u/xkhalid)
#### Post date: [August 26, 2025, 7:58am UTC](https://meta.discourse.org/t/mobile-browser-unsupported-message-after-latest-update/380297/6 "2025-08-26T07:58:37Z")

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I wasn’t aware of this change, and I hadn’t come across that announcement before—so thank you for sharing the link.

That said, there’s no need for the sharp tone. I’m simply trying to understand the issue and help the affected user. I’ll review the announcement carefully to make sure I stay updated going forward.

* * *

> [@Dropping iOS 15 & other old browsers in July 2025](https://meta.discourse.org/t/dropping-ios-15-other-old-browsers-in-july-2025/358131):
>
> Following the next stable release in July 2025, Discourse will start using some modern browser features which are unavailable on iOS 15, and some other old browsers. Discourse’s minimum supported iOS version will be updated from 15.7 to 16.7. After that, visitors using older versions of iOS will be shown a basic-html version of community content so they can continue to read conversations, but they will not be able to login to the site or post content. Devices limited to iOS 15 are the iPhone 6…

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<div class="post-metadata">

### Author: ![merefield](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/merefield/32/176214_2.png) [@merefield](https://meta.discourse.org/u/merefield)
#### Post date: [August 26, 2025, 8:01am UTC](https://meta.discourse.org/t/mobile-browser-unsupported-message-after-latest-update/380297/7 "2025-08-26T08:01:55Z")

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> [@xkhalid](#):
>
> I hadn’t come across that announcement before

Did someone click the link?

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### Author: ![chapoi](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/chapoi/32/537252_2.png) [@chapoi](https://meta.discourse.org/u/chapoi)
#### Post date: [August 26, 2025, 8:04am UTC](https://meta.discourse.org/t/mobile-browser-unsupported-message-after-latest-update/380297/8 "2025-08-26T08:04:16Z")

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Hi @xkhalid ,

While I appreciate you trying to find a solution for your users, tagging in a specific Discourse member (especially the CEO) is not the way we work here. Hence the strong reaction from @merefield

Maybe you didn’t know about that social convention on our forum, but now you do!

Furthermore, I have changed your chosen solution, as reposting the answer you received from someone else and then picking your own answer as a solution is bad form.

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<div class="post-metadata">

### Author: ![xkhalid](https://avatars.discourse-cdn.com/v4/letter/x/3ab097/32.png) [@xkhalid](https://meta.discourse.org/u/xkhalid)
#### Post date: [August 26, 2025, 8:05am UTC](https://meta.discourse.org/t/mobile-browser-unsupported-message-after-latest-update/380297/9 "2025-08-26T08:05:20Z")

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Thanks @chapoi,

Noted.

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### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [September 25, 2025, 8:06am UTC](https://meta.discourse.org/t/mobile-browser-unsupported-message-after-latest-update/380297/10 "2025-09-25T08:06:19Z")

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