# Moderator badge count never goes away
**URL:** https://meta.discourse.org/t/moderator-badge-count-never-goes-away/178943
**Category:** Bug
**Tags:** discourse-hub
**Created:** [February 8, 2021, 6:51pm UTC](https://meta.discourse.org/t/moderator-badge-count-never-goes-away/178943 "2021-02-08T18:51:16Z")
**Posts on this page:** 14
**Page:** 1
### Author:  [@ryanjamurphy](https://meta.discourse.org/u/ryanjamurphy)
#### Post date: [February 8, 2021, 6:51pm UTC](https://meta.discourse.org/t/moderator-badge-count-never-goes-away/178943/1 "2021-02-08T18:51:16Z")
Hi folks. In the DiscourseHub iOS app, I have a moderator badge count of (2).
However, there’s no messages in the moderator inbox. They’re all marked as read and archived.
This count of 2 has been there for months. Is there somewhere I’m missing that adds to that count, or is there more info I can provide to help squash this bug?
Thanks!
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### Author:  [@sam](https://meta.discourse.org/u/sam)
#### Post date: [February 9, 2021, 12:50am UTC](https://meta.discourse.org/t/moderator-badge-count-never-goes-away/178943/2 "2021-02-09T00:50:19Z")
Oh, yeah I have seen this as well @pmusaraj this is tricky.
The easy fix is simply to archive the messages in the group inbox `/my/messages/group/moderators` by selecting them all and hitting archive. There is a slight delay here but it will fix it.
However it gets extra tricky if you have PMs disabled on your site. If you do, then the only workaround is to temporarily enable PMs so the archive button shows up, so you can move it.
I think a concrete bug here is that if for any reason PMs are disabled we should still show the archive button on group mail boxes.
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### Author:  [@ryanjamurphy](https://meta.discourse.org/u/ryanjamurphy)
#### Post date: [February 9, 2021, 4:20pm UTC](https://meta.discourse.org/t/moderator-badge-count-never-goes-away/178943/3 "2021-02-09T16:20:29Z")
> [@sam](#):
>
> The easy fix is simply to archive the messages in the group inbox `/my/messages/group/moderators` by selecting them all and hitting archive. There is a slight delay here but it will fix it.
Hm. I _think_ I did this already, to no avail. (We have the archive button!) Here’s the moderators inbox (it’s looked like this for ~36 hours):
Yet the moderator badge count continues to haunt me…
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### Author:  [@sam](https://meta.discourse.org/u/sam)
#### Post date: [February 9, 2021, 11:08pm UTC](https://meta.discourse.org/t/moderator-badge-count-never-goes-away/178943/4 "2021-02-09T23:08:49Z")
Just to confirm, in the hub you are seeing the text `moderators (2)` ? You are not taking about blue/red/green bubbles?
Can you try removing / re-adding your site - is it still there?
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### Author:  [@ryanjamurphy](https://meta.discourse.org/u/ryanjamurphy)
#### Post date: [February 9, 2021, 11:20pm UTC](https://meta.discourse.org/t/moderator-badge-count-never-goes-away/178943/5 "2021-02-09T23:20:11Z")
Aye, this view:
I’ll try removing and re-adding and report back!
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### Author:  [@ryanjamurphy](https://meta.discourse.org/u/ryanjamurphy)
#### Post date: [February 9, 2021, 11:21pm UTC](https://meta.discourse.org/t/moderator-badge-count-never-goes-away/178943/6 "2021-02-09T23:21:18Z")
Just tried it. Sadly, the sinister guilt-inducing count is still there.
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### Author:  [@sam](https://meta.discourse.org/u/sam)
#### Post date: [February 9, 2021, 11:22pm UTC](https://meta.discourse.org/t/moderator-badge-count-never-goes-away/178943/7 "2021-02-09T23:22:39Z")
Hmmm, can you go to the archive box, then click “return to inbox” on a message … then archive that post again?
I wonder if some cache got out of sync?
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### Author:  [@ryanjamurphy](https://meta.discourse.org/u/ryanjamurphy)
#### Post date: [February 9, 2021, 11:35pm UTC](https://meta.discourse.org/t/moderator-badge-count-never-goes-away/178943/8 "2021-02-09T23:35:55Z")
Sure! I did the following:
- Went into the archived box and returned one message. Checked the badge—still 2.
- Marked that message as unread (via the Defer action). Checked the badge—still 2.
- Opened the message, archived it. Checked the badge—still 2.
And to be clear, yes I did this on a moderator message, not on one of my personal ones.
PS: thanks for your attention on this front!
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### Author:  [@sam](https://meta.discourse.org/u/sam)
#### Post date: [February 10, 2021, 1:32am UTC](https://meta.discourse.org/t/moderator-badge-count-never-goes-away/178943/9 "2021-02-10T01:32:19Z")
Uncertain if this will do anything, but can you try upgrading to latest, I can see you are on beta 1 and we already have a beta 2 out.
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### Author:  [@ryanjamurphy](https://meta.discourse.org/u/ryanjamurphy)
#### Post date: [February 10, 2021, 1:36am UTC](https://meta.discourse.org/t/moderator-badge-count-never-goes-away/178943/10 "2021-02-10T01:36:51Z")
I’m guessing you mean the site itself, not DiscourseHub—I’ll poke the site admins!
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### Author:  [@ryanjamurphy](https://meta.discourse.org/u/ryanjamurphy)
#### Post date: [February 10, 2021, 4:38am UTC](https://meta.discourse.org/t/moderator-badge-count-never-goes-away/178943/11 "2021-02-10T04:38:15Z")
Whew. Done! Everything looks a little shinier but, as predicted, the badge is still there.
Is there anywhere else this badge should show up? It seems a little odd that the erroneous count appears only on DiscourseHub. (Though it appears on both my iPhone and iPad.)
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### Author:  [@sam](https://meta.discourse.org/u/sam)
#### Post date: [February 10, 2021, 6:13am UTC](https://meta.discourse.org/t/moderator-badge-count-never-goes-away/178943/12 "2021-02-10T06:13:24Z")
I actually, surprisingly, have a repro here. We will investigate. I know how annoying it can get when tiles do not line up.
May take us a few weeks though. It is not super urgent 🙂
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### Author:  [@ryanjamurphy](https://meta.discourse.org/u/ryanjamurphy)
#### Post date: [February 10, 2021, 10:33am UTC](https://meta.discourse.org/t/moderator-badge-count-never-goes-away/178943/14 "2021-02-10T10:33:26Z")
Nice! No worries, I’m just glad it _is_ a bug —I feel validated.
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### Author:  [@pmusaraj](https://meta.discourse.org/u/pmusaraj)
#### Post date: [November 8, 2024, 10:04pm UTC](https://meta.discourse.org/t/moderator-badge-count-never-goes-away/178943/15 "2024-11-08T22:04:44Z")