Hello everyone, if we try to move a post from one thread to another, we sometimes get a ‘500 internal server error’ Is there some tutorial how to troubleshoot issues like this? Where i can find the log files to get details about the issue? Thx für every reply :slight_smile: Greetings, Ronny

[image] Moving posts returns 502 bad gateway installation Okay, so the error 500 should be fixed on latest and I just commited another fix so that the actual error appears in logs in case there’s another bug in there. If you get an error 502 then the moving takes too long…

We are also seeing 500 errors when moving posts. I managed to trigger it by moving a post to another topic, then attempting to move it back to the original topic. Here are the details: SyntaxError: Unexpected token < in JSON at position 0 at Function.parse [as parseJSON] (<anonymous>) at t…

Thank you for your reply! In the meantime i found the causing problem in the Table post_timings in the database. In this table is stored, to which post the users already read in the threads . Under (for me) unknown circumstances it can happen, that the server tries to write entries in the table, tha…

Thanks Ronny, and yikes! I don’t think my 10k users will be very happy about losing their read history. I’ve also received reports from many users that their posts are not being marked as read properly in the past weeks. This explains that too, I guess. Is there any way to clean this up without del…

[image] DiscourseMetrics: posts are not being marked as read This resolved bug probably explains the unread states: [image] Topics incorrectly stuck in unread state on Android in Chrome 77 bug Per: Unread tab does not update after reading There were quite a few peo…

I just tried to reproduce this error in my local environment. I was able to move a post to a new topic and then move it back. [image] rldml: In the meantime i found the causing problem in the Table post_timings in the database. In this table is stored, to which post the users already read in th…

I take a look, if i have my old logs about the datatable error. But the deletion of the table content fixed the problem for sure (with the side effects i mentioned)

Sorry, i’ve searched for it, but cannot find it anymore… :confused:

For what it’s worth, I’m also getting this 500 error when trying to move a particular post from one thread to another. I haven’t tried anything fancy, so if someone from Discourse wants logs, let me know what to look for and I’ll see if I can do that.

Thanks, I’ll try it when the next beta ships.

Moderator move post, get 500 internal error, how to troubleshoot

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gerhard (Gerhard Schlager) October 14, 2019, 1:15pm 10

Topic		Replies	Views
Error 500 when moving posts Bug	5	83	March 6, 2026
Can not move any reply into an existing topic Bug	5	974	October 9, 2019
Moving posts returns 502 bad gateway Self-hosting performance , server-resources	72	4898	January 12, 2025
500 Error: There was an error moving posts Bug	4	348	October 25, 2023
"There was an error moving posts" Bug	3	124	December 12, 2024

Moderator move post, get 500 internal error, how to troubleshoot

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