Seems that none of our moderators can @mention a group, the autocomplete shows only usernames. We have “Only moderators and Admins” selected under " Who can @mention this group?" for all of our groups
Can you please confirm - are these users moderators site-wide, or category moderators?
Moderators side wide, I’m not aware of a configuration to have them moderate on a specific category tbh
Per-category moderators are a relatively new feature, I asked as they don’t have the same rights as those who can moderate site-wide.
Can you confirm which version this instance is running? Are you on tests-passed?
Can you give me some instructions on where to check for that please?
The version number is visible on /admin, there’s also a
<meta> tag in the
<head> of every page like this:
<meta name="generator" content="Discourse 2.5.0.beta2 - https://github.com/discourse/discourse version b8b29e79ad5341ee5a3c533b990434cc4feb42b3">
If you have access to the server over ssh the version is specified in the yml. Look in the
params: block for a
version:. It will either be
meta name=“generator” content="Discourse 2.5.0.beta2
Just to confirm, is it only moderators who can’t mention groups?
Has an administrator tried for example?
yes for admins it works
Just while I’m looking at this, do you know if the site has any plugins installed?
Are the moderators in question visible on the /about page?
Moderators are visible in the about page. These are the installed plugins