# My Discourse doesn't work

**URL:** https://meta.discourse.org/t/my-discourse-doesnt-work/144332
**Category:** Self-hosting
**Created:** [March 14, 2020, 8:52pm UTC](https://meta.discourse.org/t/my-discourse-doesnt-work/144332 "2020-03-14T20:52:25Z")
**Posts on this page:** 14
**Page:** 1

<div class="post-metadata">

### Author: ![Uween](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/uween/32/172796_2.png) [@Uween](https://meta.discourse.org/u/Uween)
#### Post date: [March 14, 2020, 8:52pm UTC](https://meta.discourse.org/t/my-discourse-doesnt-work/144332/1 "2020-03-14T20:52:25Z")

</div>

I installed a discourse on my vps. But it’s doesn’t work. Website is not opening. When I run discourse doctor then came a message like discourse version at [mydomain.com](http://mydomain.com) : not found like this

I need a fast solution..  
`<a href="https://ibb.co/kqZxYtm"><img src="https://i.ibb.co/TPykzsW/IMG-20200315-021630.jpg" alt="IMG-20200315-021630" border="0"></a>`  
[https://i.ibb.co/TPykzsW/IMG-20200315-021630.jpg](https://i.ibb.co/TPykzsW/IMG-20200315-021630.jpg)  
I uploaded a screenshot.

---

<div class="post-metadata">

### Author: ![tobiaseigen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tobiaseigen/32/539204_2.png) [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)
#### Post date: [March 14, 2020, 9:18pm UTC](https://meta.discourse.org/t/my-discourse-doesnt-work/144332/2 "2020-03-14T21:18:27Z")

</div>

Did you follow the 30 minute install? No other installation method is supported here.

[https://github.com/discourse/discourse/blob/master/docs/INSTALL-cloud.md](https://github.com/discourse/discourse/blob/master/docs/INSTALL-cloud.md)

---

<div class="post-metadata">

### Author: ![Uween](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/uween/32/172796_2.png) [@Uween](https://meta.discourse.org/u/Uween)
#### Post date: [March 14, 2020, 9:21pm UTC](https://meta.discourse.org/t/my-discourse-doesnt-work/144332/3 "2020-03-14T21:21:45Z")

</div>

Yeah I installed by following this

---

<div class="post-metadata">

### Author: ![tobiaseigen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tobiaseigen/32/539204_2.png) [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)
#### Post date: [March 14, 2020, 9:32pm UTC](https://meta.discourse.org/t/my-discourse-doesnt-work/144332/4 "2020-03-14T21:32:51Z")

</div>

Hmm.. it can be hard to troubleshoot remotely. If it’s not working, you missed something in the official directions most likely. Are you sure the domain is pointing correctly to your server?

I’ve also often found when the site doesn’t appear in the web browser, that just rebooting the server and running `./launcher rebuild app` does the trick. If that doesn’t work, the notices that appear when you run `./launcher rebuild app` gives some good clues to what’s going wrong.

Good luck! If you’re under time pressure to get your site up, consider a paid plan or posting to #Marketplace.

---

<div class="post-metadata">

### Author: ![Uween](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/uween/32/172796_2.png) [@Uween](https://meta.discourse.org/u/Uween)
#### Post date: [March 14, 2020, 9:37pm UTC](https://meta.discourse.org/t/my-discourse-doesnt-work/144332/5 "2020-03-14T21:37:54Z")

</div>

My website displaying nginx welcome page. That’s all.

---

<div class="post-metadata">

### Author: ![Stephen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/stephen/32/95011_2.png) [@Stephen](https://meta.discourse.org/u/Stephen)
#### Post date: [March 15, 2020, 2:58am UTC](https://meta.discourse.org/t/my-discourse-doesnt-work/144332/6 "2020-03-15T02:58:34Z")

</div>

Did you install nginx on the server?

If DNS is configured correctly the internal nginx within the docker container couldn’t be responsible for showing that page.

---

<div class="post-metadata">

### Author: ![Uween](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/uween/32/172796_2.png) [@Uween](https://meta.discourse.org/u/Uween)
#### Post date: [March 15, 2020, 6:39am UTC](https://meta.discourse.org/t/my-discourse-doesnt-work/144332/7 "2020-03-15T06:39:46Z")

</div>

No I didn’t install, but there’s a nginx welcome page

---

<div class="post-metadata">

### Author: ![itsbhanusharma](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/itsbhanusharma/32/180717_2.png) [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [March 15, 2020, 6:45am UTC](https://meta.discourse.org/t/my-discourse-doesnt-work/144332/8 "2020-03-15T06:45:12Z")

</div>

What is the output of

```plaintext
netstat -alpn | grep 80

```

If there is nginx (whether or not installed by you) then it should be reporting as such.  
If nginx is currently running on port 80/443, You need to uninstall it by:

```plaintext
sudo -i
service nginx stop
apt purge nginx*
cd /var/discourse
./launcher start app

```

---

<div class="post-metadata">

### Author: ![Uween](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/uween/32/172796_2.png) [@Uween](https://meta.discourse.org/u/Uween)
#### Post date: [March 15, 2020, 6:50am UTC](https://meta.discourse.org/t/my-discourse-doesnt-work/144332/9 "2020-03-15T06:50:28Z")

</div>

tcp6 0 0 :::80 :::\* LISTEN 31740/docker-proxy  
unix 3 STREAM CONNECTED 18086 765/systemd-logind unix 3 STREAM CONNECTED 18087 777/dbus-daemon /var/run/dbus/system\_bus\_socket

---

<div class="post-metadata">

### Author: ![itsbhanusharma](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/itsbhanusharma/32/180717_2.png) [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [March 15, 2020, 6:52am UTC](https://meta.discourse.org/t/my-discourse-doesnt-work/144332/10 "2020-03-15T06:52:38Z")

</div>

That seems like Docker is listening to port 80  
in such case, did you make any changes to discourse?

---

<div class="post-metadata">

### Author: ![Uween](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/uween/32/172796_2.png) [@Uween](https://meta.discourse.org/u/Uween)
#### Post date: [March 15, 2020, 6:53am UTC](https://meta.discourse.org/t/my-discourse-doesnt-work/144332/11 "2020-03-15T06:53:32Z")

</div>

Nope. I just installed discourse following discourse got hub guide ☹

---

<div class="post-metadata">

### Author: ![itsbhanusharma](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/itsbhanusharma/32/180717_2.png) [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [March 15, 2020, 6:55am UTC](https://meta.discourse.org/t/my-discourse-doesnt-work/144332/12 "2020-03-15T06:55:27Z")

</div>

Can you confirm if your domain name pings to your VPS IP address?

---

<div class="post-metadata">

### Author: ![Uween](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/uween/32/172796_2.png) [@Uween](https://meta.discourse.org/u/Uween)
#### Post date: [March 15, 2020, 6:56am UTC](https://meta.discourse.org/t/my-discourse-doesnt-work/144332/13 "2020-03-15T06:56:50Z")

</div>

Yeah I already ip4 n ip6

---

<div class="post-metadata">

### Author: ![itsbhanusharma](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/itsbhanusharma/32/180717_2.png) [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [March 15, 2020, 6:59am UTC](https://meta.discourse.org/t/my-discourse-doesnt-work/144332/14 "2020-03-15T06:59:41Z")

</div>

At this point, I can only suggest that you start from scratch once again if it was a new install. If it was an existing production system then you may want to hire someone to fix this for you as there is nothing obvious that I could reach. Someone may be able to identify the issue once they get into your server and do some advanced troubleshooting.
