My email can receive test emails, but I can't receive registration emails

(qianqiang) #1

How can I solve the problem that I am having?

(Bhanu Sharma) #2

How are you sending test emails?

(qianqiang) #3


(Bhanu Sharma) #4

Which email provider is it? do you see anything in their logs?

(qianqiang) #5

I use my own company’s internal mail server.

(qianqiang) #6

This is my server’s log.

(Bhanu Sharma) #7

Are you sure those mails are not sent? maybe they’re reaching the spam/junk folder of the recipient!

(qianqiang) #8

In the administrator interface, the success of the test mailing is recorded. However, no record of any registered mail could be found.

(qianqiang) #9

The company’s mail server did not receive a request to send a registration email. However, there are records of successful test mailings. !

(qianqiang) #10

Through monitoring network discovery, when sending test emails, there is a network request. However, there is no network request for registered mail.