# My images are not working

**URL:** <https://meta.discourse.org/t/my-images-are-not-working/262680>\
**Category:** Self-hosting\
**Tags:** uploads, s3\
**Created:** [April 24, 2023, 8:13am UTC](https://meta.discourse.org/t/my-images-are-not-working/262680 "2023-04-24T08:13:59Z")\
**Posts on this page:** 1\
**Showing post:** 13

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**Author:** ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Post date:** [April 24, 2023, 7:12pm UTC](https://meta.discourse.org/t/my-images-are-not-working/262680/13 "2023-04-24T19:12:17Z")

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> [@Canapin](#):
>
> My bad. When we cancel a plan, we have the following message:  
> …

But if you make a backup before `include_s3_uploads_in_backups` gets set (which happens only after you cancel your plan) then the site assets are still in S3 and the database refers to them there. You’ll need to contrive to download those assets and update the database accordingly.

It’s not an easy thing to do for a novice. There are some topics about it, I believe.

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