# New beta causing frequent logouts in Safari on mobile

**URL:** https://meta.discourse.org/t/new-beta-causing-frequent-logouts-in-safari-on-mobile/123133
**Category:** Bug
**Created:** [July 16, 2019, 8:26pm UTC](https://meta.discourse.org/t/new-beta-causing-frequent-logouts-in-safari-on-mobile/123133 "2019-07-16T20:26:13Z")
**Posts on this page:** 20
**Page:** 1

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### Author: ![alexs](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/alexs/32/139956_2.png) [@alexs](https://meta.discourse.org/u/alexs)
#### Post date: [July 16, 2019, 8:26pm UTC](https://meta.discourse.org/t/new-beta-causing-frequent-logouts-in-safari-on-mobile/123133/1 "2019-07-16T20:26:14Z")

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I’m using Safari to access several Discourse sites on mobile & being logged out of those sites every ~10 minutes, since the new beta went live.

I’m on iOS 13 but another user who’s reported this is on 12.3.1.

If there’s any extra info I can share to help troubleshoot this just let me know.

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### Author: ![bartv](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/bartv/32/130052_2.png) [@bartv](https://meta.discourse.org/u/bartv)
#### Post date: [July 16, 2019, 8:37pm UTC](https://meta.discourse.org/t/new-beta-causing-frequent-logouts-in-safari-on-mobile/123133/2 "2019-07-16T20:37:47Z")

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+1 I noticed this several times here on Meta today (iOS 12.3.1)

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [July 16, 2019, 8:41pm UTC](https://meta.discourse.org/t/new-beta-causing-frequent-logouts-in-safari-on-mobile/123133/3 "2019-07-16T20:41:51Z")

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Are you sure this isn’t an iOS 13 beta issue? I read that it is _extremely_ buggy.

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### Author: ![alexs](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/alexs/32/139956_2.png) [@alexs](https://meta.discourse.org/u/alexs)
#### Post date: [July 16, 2019, 8:42pm UTC](https://meta.discourse.org/t/new-beta-causing-frequent-logouts-in-safari-on-mobile/123133/4 "2019-07-16T20:42:34Z")

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Me too but I haven’t had any issues until today and I’ve been on iOS 13 for over a week.

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### Author: ![schyllberg](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/schyllberg/32/77133_2.png) [@schyllberg](https://meta.discourse.org/u/schyllberg)
#### Post date: [July 16, 2019, 9:02pm UTC](https://meta.discourse.org/t/new-beta-causing-frequent-logouts-in-safari-on-mobile/123133/5 "2019-07-16T21:02:29Z")

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It’s not an iOS 13 issue. We have users on Infinite Flight Community experiencing this on 12.3.1 & 12.3.2.

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### Author: ![Falco](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/falco/32/179432_2.png) [@Falco](https://meta.discourse.org/u/Falco)
#### Post date: [July 16, 2019, 9:03pm UTC](https://meta.discourse.org/t/new-beta-causing-frequent-logouts-in-safari-on-mobile/123133/6 "2019-07-16T21:03:42Z")

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Is this a plain Safari tab, a site under the “Add to homescreen” thing or our DiscourseHub app ?

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### Author: ![alexs](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/alexs/32/139956_2.png) [@alexs](https://meta.discourse.org/u/alexs)
#### Post date: [July 16, 2019, 9:04pm UTC](https://meta.discourse.org/t/new-beta-causing-frequent-logouts-in-safari-on-mobile/123133/7 "2019-07-16T21:04:14Z")

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It’s a plain Safari tab for me. Not incognito either, in case that makes a difference.

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### Author: ![Falco](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/falco/32/179432_2.png) [@Falco](https://meta.discourse.org/u/Falco)
#### Post date: [July 16, 2019, 9:04pm UTC](https://meta.discourse.org/t/new-beta-causing-frequent-logouts-in-safari-on-mobile/123133/8 "2019-07-16T21:04:44Z")

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How long to get logged out? 10 minutes or something like that?

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### Author: ![alexs](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/alexs/32/139956_2.png) [@alexs](https://meta.discourse.org/u/alexs)
#### Post date: [July 16, 2019, 9:05pm UTC](https://meta.discourse.org/t/new-beta-causing-frequent-logouts-in-safari-on-mobile/123133/9 "2019-07-16T21:05:49Z")

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The user who reported it to me said 10 minutes but I haven’t been logged out of this community since I created this topic. I was logged out earlier in the day while the tab wasn’t active.

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### Author: ![neil](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/neil/32/102150_2.png) [@neil](https://meta.discourse.org/u/neil)
#### Post date: [July 16, 2019, 9:06pm UTC](https://meta.discourse.org/t/new-beta-causing-frequent-logouts-in-safari-on-mobile/123133/10 "2019-07-16T21:06:40Z")

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I’ve been on meta for about 20 minutes from an iPad 12.3.1 and haven’t been logged out.

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### Author: ![alexs](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/alexs/32/139956_2.png) [@alexs](https://meta.discourse.org/u/alexs)
#### Post date: [July 16, 2019, 9:07pm UTC](https://meta.discourse.org/t/new-beta-causing-frequent-logouts-in-safari-on-mobile/123133/11 "2019-07-16T21:07:41Z")

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Try force quitting Safari & then reopening the app - that just logged me out.

Edit - & again.

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [July 16, 2019, 9:08pm UTC](https://meta.discourse.org/t/new-beta-causing-frequent-logouts-in-safari-on-mobile/123133/12 "2019-07-16T21:08:32Z")

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Ditto, I have been on meta this entire time on iPad with no issues.

EDIT: wait, force closing the app DOES log me out @falco. Is this related to your offline changes?

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### Author: ![Falco](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/falco/32/179432_2.png) [@Falco](https://meta.discourse.org/u/Falco)
#### Post date: [July 16, 2019, 9:10pm UTC](https://meta.discourse.org/t/new-beta-causing-frequent-logouts-in-safari-on-mobile/123133/13 "2019-07-16T21:10:26Z")

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Looks like it affects iPhone and iPad is free from issues?

> **[IFC Keeps logging me out](https://community.infiniteflight.com/t/ifc-keeps-logging-me-out/343126/10)**
>
> Same here. Ive logged back into my account twice now in the past 30 minutes. iphone 7. 12.3.1. However my Ipad has remained unaffected.

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<div class="post-metadata">

### Author: ![alexs](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/alexs/32/139956_2.png) [@alexs](https://meta.discourse.org/u/alexs)
#### Post date: [July 16, 2019, 9:11pm UTC](https://meta.discourse.org/t/new-beta-causing-frequent-logouts-in-safari-on-mobile/123133/14 "2019-07-16T21:11:11Z")

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> [@alexs](#):
>
> Try force quitting Safari & then reopening the app - that just logged me out.

Another user’s just tried this & it logged them out too.

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<div class="post-metadata">

### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [July 16, 2019, 9:11pm UTC](https://meta.discourse.org/t/new-beta-causing-frequent-logouts-in-safari-on-mobile/123133/15 "2019-07-16T21:11:48Z")

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I can confirm repro of force closing the Safari app on iOS logging me out. I am not getting logged out otherwise though.

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<div class="post-metadata">

### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [July 16, 2019, 9:41pm UTC](https://meta.discourse.org/t/new-beta-causing-frequent-logouts-in-safari-on-mobile/123133/16 "2019-07-16T21:41:19Z")

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We are still diagnosing but we have a temporary workaround for you.

When this happens **you actually are not logged out, go to the address bar and press “enter” and the site will re-load with you logged in.** I verified this on my iPad.

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<div class="post-metadata">

### Author: ![alexs](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/alexs/32/139956_2.png) [@alexs](https://meta.discourse.org/u/alexs)
#### Post date: [July 16, 2019, 9:42pm UTC](https://meta.discourse.org/t/new-beta-causing-frequent-logouts-in-safari-on-mobile/123133/17 "2019-07-16T21:42:10Z")

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That worked for me on my iPhone too.

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### Author: ![jtbayly](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jtbayly/32/119510_2.png) [@jtbayly](https://meta.discourse.org/u/jtbayly)
#### Post date: [July 16, 2019, 10:45pm UTC](https://meta.discourse.org/t/new-beta-causing-frequent-logouts-in-safari-on-mobile/123133/18 "2019-07-16T22:45:38Z")

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This reminds me of an issue I have that results in the same behavior: loading Discourse and it showing me as logged out, but then refresh showing me as logged in.

In my case it happened when I clicked links from Kiwi, (a Gmail stand-alone app for Mac) using Safari as my default browser. I reported the problem here at one point before I realized it was always when clicking the link from Kiwi. If I copied the link and pasted it into an open Discourse tab I wouldn’t have any problems. But if I clicked the link and it used the same open tab, it wouldn’t work.

Just bringing it up in case it helps. Quite possibly unrelated.

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [July 16, 2019, 10:49pm UTC](https://meta.discourse.org/t/new-beta-causing-frequent-logouts-in-safari-on-mobile/123133/19 "2019-07-16T22:49:00Z")

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Probably related, though if it happened prior to today, it is unlikely today’s fixes will address it.

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### Author: ![Falco](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/falco/32/179432_2.png) [@Falco](https://meta.discourse.org/u/Falco)
#### Post date: [July 16, 2019, 11:09pm UTC](https://meta.discourse.org/t/new-beta-causing-frequent-logouts-in-safari-on-mobile/123133/20 "2019-07-16T23:09:36Z")

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Please update to latest, the we removed all traces of offline functionality for Apple devices, so this logout won’t happen anymore.

[Next page](https://meta.discourse.org/t/new-beta-causing-frequent-logouts-in-safari-on-mobile/123133.md?page=2)
