# New category permission : "Create and see"

**URL:** https://meta.discourse.org/t/new-category-permission-create-and-see/12053
**Category:** Feature
**Created:** [19.Январь.2014 12:52:56 UTC](https://meta.discourse.org/t/new-category-permission-create-and-see/12053 "2014-01-19T12:52:56Z")
**Posts on this page:** 1
**Showing post:** 20

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### Author: ![mcwumbly](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/mcwumbly/32/103861_2.png) [@mcwumbly](https://meta.discourse.org/u/mcwumbly)
#### Post date: [12.Июль.2015 13:28:44 UTC](https://meta.discourse.org/t/new-category-permission-create-and-see/12053/20 "2015-07-12T13:28:44Z")

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If this is low hanging fruit, go for it.

But if it’s already tricky and the support ticket use case us under serious exploration, I am not sure the category permission paradigm is the best place to start.

It may be worth exploring enhancements to the private messaging feature to enable these workflows.

The flexibility to add (or remove) additional recipients on either end was always something helpful for us when using any system for support tickets.

A few more thoughts [here](https://meta.discourse.org/t/using-discourse-as-a-community-ticket-system/20607/27), but I could say more if that’s really the goal.

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