# New chat ux on mobile **URL:** https://meta.discourse.org/t/new-chat-ux-on-mobile/231744 **Category:** UX **Tags:** chat **Created:** [July 2, 2022, 7:04am UTC](https://meta.discourse.org/t/new-chat-ux-on-mobile/231744 "2022-07-02T07:04:11Z") **Posts on this page:** 6 **Page:** 1
### Author: ![Moin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/moin/32/554653_2.png) [@Moin](https://meta.discourse.org/u/Moin) #### Post date: [July 2, 2022, 7:04am UTC](https://meta.discourse.org/t/new-chat-ux-on-mobile/231744/1 "2022-07-02T07:04:12Z")
I just want to report my confusion with the new interface. When I clicked on the channel name I thought nothing happened, because the channel was opened below my screen. ![_20220702_082210](https://global.discourse-cdn.com/meta/original/4X/b/7/a/b7a6a028df17edcc1918a18f502dce96bad9058d.jpeg) ![_20220702_082414](https://global.discourse-cdn.com/meta/original/4X/3/9/0/390913bab401dff43299313181ac498dd2d9224f.jpeg) Then I had to scroll through all messages to read the new one. After some testing I noticed that this is not what is shown directly after you click a channel. I also noticed that before choosing a channel the channels are shown twice. ![_20220702_084729](https://global.discourse-cdn.com/meta/original/4X/d/b/4/db455ce541b3195e30f42c6447253c66b5e0a441.jpeg) When I scroll to the bottom and click the second “community” I can see the chat on my screen. But the position is at a point where older messages get shown. So after 2 seconds I have to start scrolling at the first message. ![_20220702_085614](https://global.discourse-cdn.com/meta/original/4X/9/7/4/97432e012ac95293c8db3ecc1ef0a997042fccdd.jpeg) By the way the the chat part jumps everytime after the url bar in chrome is hidden or unhidden. ![_20220702_085923](https://global.discourse-cdn.com/meta/original/4X/f/9/4/f94d169824f61fcddd5490a1e9f6cf261278ad74.jpeg) ![_20220702_085852](https://global.discourse-cdn.com/meta/original/4X/4/f/3/4f34ce1c0b1739e3c9a902b7b19b364cf8dd26b9.jpeg) Here you can see the different distance between the private chat and the channel. ---
### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger) #### Post date: [July 2, 2022, 7:07am UTC](https://meta.discourse.org/t/new-chat-ux-on-mobile/231744/2 "2022-07-02T07:07:32Z")
I tripped over this this morning. It took me a good half hour to find @not-ethan’s message in the community channel. 🙂 I’m not sure it’s intentional, as it doesn’t happen on all sites, but I’ve not tracked down the reason yet. ---
### Author: ![Benjamin\_D](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/benjamin_d/32/277831_2.png) [@Benjamin\_D](https://meta.discourse.org/u/Benjamin_D) #### Post date: [July 2, 2022, 7:17am UTC](https://meta.discourse.org/t/new-chat-ux-on-mobile/231744/3 "2022-07-02T07:17:16Z")
> [@JammyDodger](#): > > as it doesn’t happen on all sites How does it work (on these sites)? Could it be browser/device related? ---
### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger) #### Post date: [July 2, 2022, 7:22am UTC](https://meta.discourse.org/t/new-chat-ux-on-mobile/231744/4 "2022-07-02T07:22:55Z")
It works as usual on other up-to-date sites, even still using my Android/Chrome phone, so there’s _something_ different here. I’ll upgrade my test site and have an explore. ---
### Author: ![j.jaffeux](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/j.jaffeux/32/60297_2.png) [@j.jaffeux](https://meta.discourse.org/u/j.jaffeux) #### Post date: [July 2, 2022, 8:35am UTC](https://meta.discourse.org/t/new-chat-ux-on-mobile/231744/6 "2022-07-02T08:35:20Z")
Sorry that was my bad, forgot to update our meta instance. It should be all good now (be sure to refresh), thanks for the report. ---
### Author: ![j.jaffeux](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/j.jaffeux/32/60297_2.png) [@j.jaffeux](https://meta.discourse.org/u/j.jaffeux) #### Post date: [July 3, 2022, 8:36am UTC](https://meta.discourse.org/t/new-chat-ux-on-mobile/231744/7 "2022-07-03T08:36:11Z")
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