# New group PM from email

**URL:** https://meta.discourse.org/t/new-group-pm-from-email/177728
**Category:** Support
**Created:** [January 29, 2021, 10:34pm UTC](https://meta.discourse.org/t/new-group-pm-from-email/177728 "2021-01-29T22:34:51Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![awesomerobot](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/awesomerobot/32/142900_2.png) [@awesomerobot](https://meta.discourse.org/u/awesomerobot)
#### Post date: [January 30, 2021, 1:58am UTC](https://meta.discourse.org/t/new-group-pm-from-email/177728/2 "2021-01-30T01:58:50Z")

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It is possible, it’s also how we handle support for Discourse customers.

We have a guide that covers the setup for both categories and groups here: [Configuring incoming email to create new topics or group messages](https://meta.discourse.org/t/start-a-new-topic-via-email/62977#category-vs-group)

Email received by a group ends up in a shared group PM inbox.

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_[View the full topic](https://meta.discourse.org/t/new-group-pm-from-email/177728)._