# New install on ionos ubuntu 22.04 vps keeps failing
**URL:** https://meta.discourse.org/t/new-install-on-ionos-ubuntu-22-04-vps-keeps-failing/322203
**Category:** Self-hosting
**Created:** [August 19, 2024, 4:25am UTC](https://meta.discourse.org/t/new-install-on-ionos-ubuntu-22-04-vps-keeps-failing/322203 "2024-08-19T04:25:32Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@gbsky](https://meta.discourse.org/u/gbsky)
#### Post date: [August 19, 2024, 4:25am UTC](https://meta.discourse.org/t/new-install-on-ionos-ubuntu-22-04-vps-keeps-failing/322203/1 "2024-08-19T04:25:32Z")
new install on ionos ubuntu 22.04 vps keeps failing
first domain was loading up and smtp failed then even domain not even loading
like browser saying error page taking too long to respond
already installed in digitalocean perfectly and having backup now want to move just away from digitalocean or for ionos any specific methods
os ubunut 22.04 , even nginx status not working so weird
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### Author:  [@gbsky](https://meta.discourse.org/u/gbsky)
#### Post date: [August 19, 2024, 4:26am UTC](https://meta.discourse.org/t/new-install-on-ionos-ubuntu-22-04-vps-keeps-failing/322203/2 "2024-08-19T04:26:46Z")
@ [JammyDodger](https://meta.discourse.org/u/JammyDodger) please help me buddy
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### Author:  [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [August 19, 2024, 9:33am UTC](https://meta.discourse.org/t/new-install-on-ionos-ubuntu-22-04-vps-keeps-failing/322203/3 "2024-08-19T09:33:37Z")
You may need to provide more detail so people can better help you. How far did you get with the [standard install](https://meta.discourse.org/t/142537?silent=true) instructions, and what issues did you encounter? Does nuking this one and starting fresh give you the same results?
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### Author:  [@Architect](https://meta.discourse.org/u/Architect)
#### Post date: [August 19, 2024, 10:27am UTC](https://meta.discourse.org/t/new-install-on-ionos-ubuntu-22-04-vps-keeps-failing/322203/4 "2024-08-19T10:27:33Z")
> [@gbsky](#):
>
> first domain was loading up and smtp failed then even domain not even loading
What SMTP mail-sender are you using?
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### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [August 19, 2024, 10:27am UTC](https://meta.discourse.org/t/new-install-on-ionos-ubuntu-22-04-vps-keeps-failing/322203/5 "2024-08-19T10:27:58Z")
Probably a dns issue.
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### Author:  [@gbsky](https://meta.discourse.org/u/gbsky)
#### Post date: [August 19, 2024, 1:44pm UTC](https://meta.discourse.org/t/new-install-on-ionos-ubuntu-22-04-vps-keeps-failing/322203/6 "2024-08-19T13:44:07Z")
yes done around 10 times
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### Author:  [@gbsky](https://meta.discourse.org/u/gbsky)
#### Post date: [August 19, 2024, 1:48pm UTC](https://meta.discourse.org/t/new-install-on-ionos-ubuntu-22-04-vps-keeps-failing/322203/7 "2024-08-19T13:48:23Z")
using cloudflare also not an issue so far previously while on DO now just on ionos even then installed successfully changing ip in cloudflare and also got successfull installation 3-4 times but smtp alone killed now even installation complete done but even at browser level site not opening where and how to check log give me commands and even if you need anydesk will send details for this went faar to services like [ploi.io](http://ploi.io) cleavr etc because already my site was installed at do and running due to cost now moving to ionos thats where things broke
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### Author:  [@gbsky](https://meta.discourse.org/u/gbsky)
#### Post date: [August 19, 2024, 2:22pm UTC](https://meta.discourse.org/t/new-install-on-ionos-ubuntu-22-04-vps-keeps-failing/322203/10 "2024-08-19T14:22:07Z")
it seems dns and do issue might be will get back
can someone please send a simple full vps backup script to s3 from ionos vps and restoration command from storing that externally with rotational backup method for 3 days would be voila great and grateful to you guys
or recommend a server management service please
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### Author:  [@gbsky](https://meta.discourse.org/u/gbsky)
#### Post date: [August 19, 2024, 2:51pm UTC](https://meta.discourse.org/t/new-install-on-ionos-ubuntu-22-04-vps-keeps-failing/322203/11 "2024-08-19T14:51:22Z")
This site can’t be reached even after many so tired please help me guys dns is ok can anyone pm me for more help now have a clean install done still…
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### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [August 19, 2024, 3:05pm UTC](https://meta.discourse.org/t/new-install-on-ionos-ubuntu-22-04-vps-keeps-failing/322203/12 "2024-08-19T15:05:50Z")
> [@gbsky](#):
>
> yes done around 10 times
Then you’re likely rate limited by let’s encrypt.
> [@gbsky](#):
>
> using cloudflare also not an issue
If it’s not DNS-only, then it’s likely why you are not rate lmited by let’s encrypt.
> [@gbsky](#):
>
> but smtp alone killed now even installation complete done but even at browser level site not opening
Misconfigured SMTP will not cause the site not to load.
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### Author:  [@gbsky](https://meta.discourse.org/u/gbsky)
#### Post date: [August 19, 2024, 3:11pm UTC](https://meta.discourse.org/t/new-install-on-ionos-ubuntu-22-04-vps-keeps-failing/322203/13 "2024-08-19T15:11:06Z")
> [@pfaffman](#):
>
> Then you’re likely rate limited by let’s encrypt.
how to solve this limiting by letsencrypting
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### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [August 19, 2024, 3:11pm UTC](https://meta.discourse.org/t/new-install-on-ionos-ubuntu-22-04-vps-keeps-failing/322203/14 "2024-08-19T15:11:42Z")
[Set up Let’s Encrypt with multiple domains / redirects](https://meta.discourse.org/t/set-up-let-s-encrypt-with-multiple-domains-redirects/56685) or wait a week.
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### Author:  [@gbsky](https://meta.discourse.org/u/gbsky)
#### Post date: [August 19, 2024, 3:21pm UTC](https://meta.discourse.org/t/new-install-on-ionos-ubuntu-22-04-vps-keeps-failing/322203/15 "2024-08-19T15:21:39Z")
will wait sir with patience and considering your time issues thanks
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### Author:  [@gbsky](https://meta.discourse.org/u/gbsky)
#### Post date: [August 19, 2024, 3:22pm UTC](https://meta.discourse.org/t/new-install-on-ionos-ubuntu-22-04-vps-keeps-failing/322203/16 "2024-08-19T15:22:08Z")
ses from aws
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### Author:  [@gbsky](https://meta.discourse.org/u/gbsky)
#### Post date: [August 19, 2024, 3:33pm UTC](https://meta.discourse.org/t/new-install-on-ionos-ubuntu-22-04-vps-keeps-failing/322203/17 "2024-08-19T15:33:57Z")
what should cloudflare ssl setting flexible or full or strict sir
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### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [August 19, 2024, 3:38pm UTC](https://meta.discourse.org/t/new-install-on-ionos-ubuntu-22-04-vps-keeps-failing/322203/18 "2024-08-19T15:38:13Z")
Cloudflare should be DNS only.
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### Author:  [@gbsky](https://meta.discourse.org/u/gbsky)
#### Post date: [August 20, 2024, 3:22am UTC](https://meta.discourse.org/t/new-install-on-ionos-ubuntu-22-04-vps-keeps-failing/322203/19 "2024-08-20T03:22:15Z")
i checked app logs command its show clearly on letsencrypt rate limiting and given me some time to try again will post back thanks sir
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### Author:  [@Scott\_Darnell](https://meta.discourse.org/u/Scott_Darnell)
#### Post date: [August 20, 2024, 5:05am UTC](https://meta.discourse.org/t/new-install-on-ionos-ubuntu-22-04-vps-keeps-failing/322203/20 "2024-08-20T05:05:01Z")
I have Ionos and Cloudflare and 22.04. Cloudflare can break the site. Try using DNS from the place you have your domain. I used GPT a lot during the install.
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### Author:  [@gbsky](https://meta.discourse.org/u/gbsky)
#### Post date: [August 20, 2024, 5:26am UTC](https://meta.discourse.org/t/new-install-on-ionos-ubuntu-22-04-vps-keeps-failing/322203/21 "2024-08-20T05:26:20Z")
thanks scott really will reply back soon
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### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [August 20, 2024, 2:58pm UTC](https://meta.discourse.org/t/new-install-on-ionos-ubuntu-22-04-vps-keeps-failing/322203/22 "2024-08-20T14:58:10Z")
> [@Scott\_Darnell](#):
>
> Try using DNS from the place you have your domain.
If you just use Cloudflare DNS-only (not orange cloud) there is no problem with their DNS.
> [@gbsky](#):
>
> i checked app logs command its show clearly on letsencrypt rate limiting and given me some time to try again will post back thanks sir
You can wait a week, use a different subdomain, or (much more complicated) add a second cert as in the link I posted earlier.
[Next page](https://meta.discourse.org/t/new-install-on-ionos-ubuntu-22-04-vps-keeps-failing/322203.md?page=2)