# New signups not receiving welcome email

**URL:** https://meta.discourse.org/t/new-signups-not-receiving-welcome-email/187616
**Category:** Self-hosting
**Created:** [April 21, 2021, 12:56pm UTC](https://meta.discourse.org/t/new-signups-not-receiving-welcome-email/187616 "2021-04-21T12:56:51Z")
**Posts on this page:** 1
**Showing post:** 5

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### Author: ![osioke](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/osioke/32/238946_2.png) [@osioke](https://meta.discourse.org/u/osioke)
#### Post date: [April 22, 2021, 10:37am UTC](https://meta.discourse.org/t/new-signups-not-receiving-welcome-email/187616/5 "2021-04-22T10:37:50Z")

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Hello @Paul_King1, sorry for closing this message so abruptly, but from @pfaffman other topic ["Welcome Message" is really an \*activation message\*](https://meta.discourse.org/t/welcome-message-is-really-an-activation-message/187639), I see this may still be an issue, so feel free to provide more details here to help others either with the same problem or help us figure out a solution.

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_[View the full topic](https://meta.discourse.org/t/new-signups-not-receiving-welcome-email/187616)._