# New topic and reply not working
**URL:** https://meta.discourse.org/t/new-topic-and-reply-not-working/54450
**Category:** Support
**Created:** [December 18, 2016, 2:46pm UTC](https://meta.discourse.org/t/new-topic-and-reply-not-working/54450 "2016-12-18T14:46:28Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@Rojoss](https://meta.discourse.org/u/Rojoss)
#### Post date: [December 18, 2016, 2:46pm UTC](https://meta.discourse.org/t/new-topic-and-reply-not-working/54450/1 "2016-12-18T14:46:28Z")
Hello, I’ve just put our forum live but the new topic button just doesn’t work most of the times.
When I click it nothing happens while everything else is still very responsive and it all works fast.
So I’m not sure what’s going on.
Is there an error log or something I can see somewhere?
Version v1.7.0.beta10 +42 1.7.0.beta10 You’re up to date!
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### Author:  [@Rojoss](https://meta.discourse.org/u/Rojoss)
#### Post date: [December 18, 2016, 3:03pm UTC](https://meta.discourse.org/t/new-topic-and-reply-not-working/54450/2 "2016-12-18T15:03:25Z")
I get this error in the JS console
```plaintext
TypeError: Cannot read property 'id' of undefined
at r.addUser (_plugin-third-party-3a7308e….js:51)
at r.isOpened (_plugin-third-party-3a7308e….js:43)
at Object.p [as applyStr] (_ember_jquery-37ec894….js:22587)
at Object.d [as sendEvent] (_ember_jquery-37ec894….js:16115)
at b (_ember_jquery-37ec894….js:19972)
at Object.s [as propertyDidChange] (_ember_jquery-37ec894….js:19799)
at Object.c [as set] (_ember_jquery-37ec894….js:20218)
at r.set (_ember_jquery-37ec894….js:34525)
at r.value [as _setModel] (_application-e4b1668….js:17649)
at _application-e4b1668….js:17626
```
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### Author:  [@Falco](https://meta.discourse.org/u/Falco)
#### Post date: [December 18, 2016, 3:23pm UTC](https://meta.discourse.org/t/new-topic-and-reply-not-working/54450/3 "2016-12-18T15:23:11Z")
Try disabling third party plugins on [Safe Mode](https://meta.discourse.org/t/how-to-use-discourse-safe-mode/53504).
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### Author:  [@Rojoss](https://meta.discourse.org/u/Rojoss)
#### Post date: [December 18, 2016, 3:24pm UTC](https://meta.discourse.org/t/new-topic-and-reply-not-working/54450/4 "2016-12-18T15:24:50Z")
Yeah that fixed it thanks.
Turns out it was the discourse presence plugin.
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### Author:  [@Falco](https://meta.discourse.org/u/Falco)
#### Post date: [December 18, 2016, 3:25pm UTC](https://meta.discourse.org/t/new-topic-and-reply-not-working/54450/5 "2016-12-18T15:25:29Z")
So you need to remove the plugin from app.yml and rebuild.
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### Author:  [@Rojoss](https://meta.discourse.org/u/Rojoss)
#### Post date: [December 18, 2016, 4:04pm UTC](https://meta.discourse.org/t/new-topic-and-reply-not-working/54450/6 "2016-12-18T16:04:04Z")
Yeah I have it’s working fine again now 😃
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### Author:  [@Falco](https://meta.discourse.org/u/Falco)
#### Post date: [December 18, 2016, 4:08pm UTC](https://meta.discourse.org/t/new-topic-and-reply-not-working/54450/7 "2016-12-18T16:08:14Z")
Also, we had a PR that fixes the plugin, so now it works 😅
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### Author:  [@Rojoss](https://meta.discourse.org/u/Rojoss)
#### Post date: [December 18, 2016, 4:09pm UTC](https://meta.discourse.org/t/new-topic-and-reply-not-working/54450/8 "2016-12-18T16:09:05Z")
Ah alright nice 🙂
I’ll try it again later.
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### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [December 18, 2016, 8:27pm UTC](https://meta.discourse.org/t/new-topic-and-reply-not-working/54450/9 "2016-12-18T20:27:59Z")