# New user cannot change their e-mail address

**URL:** <https://meta.discourse.org/t/new-user-cannot-change-their-e-mail-address/345655>\
**Category:** Product Support\
**Created:** [January 5, 2025, 11:52am UTC](https://meta.discourse.org/t/new-user-cannot-change-their-e-mail-address/345655 "2025-01-05T11:52:25Z")\
**Posts on this page:** 1\
**Showing post:** 3

<div class="post-metadata">

**Author:** ![tvavrda](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tvavrda/32/480674_2.png) [@tvavrda](https://meta.discourse.org/u/tvavrda)\
**Post date:** [January 5, 2025, 12:08pm UTC](https://meta.discourse.org/t/new-user-cannot-change-their-e-mail-address/345655/3 "2025-01-05T12:08:14Z")

</div>

How to troubleshoot? Logs do not show anything interesting.

I am on 3.4.0.beta4-dev(13b9493bf0)

I am using default settings for login. Nothing is overridden.

 ![The image shows a series of options for external and local authentication that an administrator can choose from. (Captioned by AI)](https://global.discourse-cdn.com/meta/original/4X/2/8/5/285b870992ec9613d3fa3144c477abc420716b51.png)

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