# New user cannot upload images?

**URL:** https://meta.discourse.org/t/new-user-cannot-upload-images/160435
**Category:** Support
**Created:** [August 11, 2020, 6:14am UTC](https://meta.discourse.org/t/new-user-cannot-upload-images/160435 "2020-08-11T06:14:05Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![Paul\_King1](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/paul_king1/32/218888_2.png) [@Paul\_King1](https://meta.discourse.org/u/Paul_King1)
#### Post date: [August 11, 2020, 6:14am UTC](https://meta.discourse.org/t/new-user-cannot-upload-images/160435/1 "2020-08-11T06:14:05Z")

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How can I change this setting please?

It says:

Users at trust level 0 _cannot_ …

- Send personal messages to other users
- “Reply as new topic” via Link button (UI removed)
- Flag posts
- Post more than 1 image \<\<\<\<\<\<\<\<\<\<\<\<\<\<\<\<\<\<\<\<\<\<\<

So this means level 0 should be allowed to post 1 image , right? But it wont allow my new users to upload any images at all. I haven’t adjusted any settings at all.

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### Author: ![IAmGav](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/iamgav/32/235598_2.png) [@IAmGav](https://meta.discourse.org/u/IAmGav)
#### Post date: [August 11, 2020, 9:31am UTC](https://meta.discourse.org/t/new-user-cannot-upload-images/160435/2 "2020-08-11T09:31:41Z")

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what’s the error msg that the user get when trying ?

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### Author: ![ChrisBeach](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/chrisbeach/32/214628_2.png) [@ChrisBeach](https://meta.discourse.org/u/ChrisBeach)
#### Post date: [August 14, 2020, 6:22pm UTC](https://meta.discourse.org/t/new-user-cannot-upload-images/160435/3 "2020-08-14T18:22:47Z")

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A new member just reported the same issue on my forum.

The error is “Sorry, new members can not upload images.”

Defined here `js.post.errors.image_upload_not_allowed_for_new_user`

I have no idea how long my site’s had this restriction, and how I can lift it 😰

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### Author: ![ChrisBeach](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/chrisbeach/32/214628_2.png) [@ChrisBeach](https://meta.discourse.org/u/ChrisBeach)
#### Post date: [August 14, 2020, 6:36pm UTC](https://meta.discourse.org/t/new-user-cannot-upload-images/160435/4 "2020-08-14T18:36:38Z")

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My `newuser_max_embedded_media` setting was 9999.

I just tried changing this to 25 and I believe the act of making this change has resolved the problem (even though I _reduced_ the allowance!).

I tried impersonating the user and posting an image before and after the setting change.

So I think there’s still some kind of bug here, but for a workaround, try altering that setting.

I’ve had a trawl through the code commits and I think the following change might be related (perhaps my customised setting was stored against the old setting key, and this wasn’t “migrated” to a new setting key?):

[https://github.com/discourse/discourse/commit/6391db5921d96f936ac2dd2e60bc86424ef75d95](https://github.com/discourse/discourse/commit/6391db5921d96f936ac2dd2e60bc86424ef75d95)

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [August 14, 2020, 11:52pm UTC](https://meta.discourse.org/t/new-user-cannot-upload-images/160435/5 "2020-08-14T23:52:51Z")

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There was definitely a bug around this, updating to latest should fix it.
