# New user e-mail verification link is 404
**URL:** https://meta.discourse.org/t/new-user-e-mail-verification-link-is-404/108170
**Category:** Support
**Created:** [1 februari 2019 om 23:49 UTC](https://meta.discourse.org/t/new-user-e-mail-verification-link-is-404/108170 "2019-02-01T23:49:54Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@companyhen](https://meta.discourse.org/u/companyhen)
#### Post date: [1 februari 2019 om 23:49 UTC](https://meta.discourse.org/t/new-user-e-mail-verification-link-is-404/108170/1 "2019-02-01T23:49:54Z")
Hello,
My e-mails are sending fine through Mailgun, but not sure how to make it so URL’s remove or fix the “email” subdomain for new users? When a new user signs up, the verification link says “[forum.hiphopheads.com](http://forum.hiphopheads.com)” but when you click it it goes to “[email.forum.hiphopheads.com](http://email.forum.hiphopheads.com)” which is 404. You can copy the direct link text from the e-mail and paste in URL bar to verify, but this is not optimal.
Appreciate any help. I found one other thread about this but there was no solution.
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### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [2 februari 2019 om 01:02 UTC](https://meta.discourse.org/t/new-user-e-mail-verification-link-is-404/108170/2 "2019-02-02T01:02:57Z")
This is due to the settings on your mail provider, nothing to do with Discourse.
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### Author:  [@companyhen](https://meta.discourse.org/u/companyhen)
#### Post date: [2 februari 2019 om 01:06 UTC](https://meta.discourse.org/t/new-user-e-mail-verification-link-is-404/108170/3 "2019-02-02T01:06:36Z")
Oh okay, sorry for the post then will try to figure it out.
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### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [2 februari 2019 om 01:07 UTC](https://meta.discourse.org/t/new-user-e-mail-verification-link-is-404/108170/4 "2019-02-02T01:07:26Z")
Basically turn OFF tracking of links in your email provider settings. You don’t want this because it means your email provider actively interferes with the links that go through email.
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### Author:  [@companyhen](https://meta.discourse.org/u/companyhen)
#### Post date: [2 februari 2019 om 01:26 UTC](https://meta.discourse.org/t/new-user-e-mail-verification-link-is-404/108170/5 "2019-02-02T01:26:17Z")
Thanks Jeff, just got it working!
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### Author:  [@Stephen](https://meta.discourse.org/u/Stephen)
#### Post date: [2 februari 2019 om 01:30 UTC](https://meta.discourse.org/t/new-user-e-mail-verification-link-is-404/108170/6 "2019-02-02T01:30:30Z")
Sort of, he created the cname for the tracking domain incorrectly, they usually work fine.
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### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [2 februari 2019 om 01:32 UTC](https://meta.discourse.org/t/new-user-e-mail-verification-link-is-404/108170/7 "2019-02-02T01:32:53Z")
Yeah but why track this, it’s just more stuff to interfere and break and troubleshoot
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### Author:  [@Stephen](https://meta.discourse.org/u/Stephen)
#### Post date: [2 februari 2019 om 01:33 UTC](https://meta.discourse.org/t/new-user-e-mail-verification-link-is-404/108170/8 "2019-02-02T01:33:43Z")
Agreed, some of the communities I work with insist on it which is the only reason I know it can be configured correctly.
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### Author:  [@system](https://meta.discourse.org/u/system)
#### Post date: [12 februari 2022 om 07:32 UTC](https://meta.discourse.org/t/new-user-e-mail-verification-link-is-404/108170/9 "2022-02-12T07:32:34Z")