# New user registration activation email not working

**URL:** <https://meta.discourse.org/t/new-user-registration-activation-email-not-working/195622>\
**Category:** Self-hosting\
**Tags:** unsupported-install\
**Created:** [July 1, 2021, 10:36am UTC](https://meta.discourse.org/t/new-user-registration-activation-email-not-working/195622 "2021-07-01T10:36:35Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![lejeczek](https://avatars.discourse-cdn.com/v4/letter/l/edb3f5/32.png) [@lejeczek](https://meta.discourse.org/u/lejeczek)\
**Post date:** [August 29, 2023, 6:45pm UTC](https://meta.discourse.org/t/new-user-registration-activation-email-not-working/195622/6 "2023-08-29T18:45:28Z")

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I’m experiencing the very same or very similar issue.  
As admin I can sent a test email to outside & real address but when I try to register with that very (or any) address then… nothing happens.  
I have control over the mail server and as I’m looking at its logs - as for user registration or as if admin re-sending activation email - it appears that there is no attempt to communicate, to connect to mail server.  
Without debugging Discourse logs:

`Started POST "/u/action/send_activation_email" for 10.3.9.144 at 2023-08-29 18:34:14 +0000 Processing by UsersController#send_activation_email as */* Parameters: {"username"=>"lemko"} Rendered text template (Duration: 0.0ms | Allocations: 1) Completed 200 OK in 39ms (Views: 1.6ms | ActiveRecord: 0.0ms | Allocations: 2848) `

I’m novice so go easy on me when ask - this is not because I do not have **sidekiq** right?

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