# New users: error starting Discobot tutorial

**URL:** <https://meta.discourse.org/t/new-users-error-starting-discobot-tutorial/319380>\
**Category:** Product Support\
**Tags:** discobot\
**Created:** [July 31, 2024, 2:50am UTC](https://meta.discourse.org/t/new-users-error-starting-discobot-tutorial/319380 "2024-07-31T02:50:45Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![ToddZ](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/toddz/32/328350_2.png) [@ToddZ](https://meta.discourse.org/u/ToddZ)\
**Post date:** [July 31, 2024, 2:50am UTC](https://meta.discourse.org/t/new-users-error-starting-discobot-tutorial/319380/1 "2024-07-31T02:50:45Z")

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_EDIT – before anyone reads further: this problem was only with a link I’d added within text to start the Discobot tutorial via PM. I had created a conflict for user levels lacking permission to **initiate** PMs – but everyone can **receive** the tutorial PM from Discobot that appears in their notifications. I’ve deleted the unneeded link. Thanks to Hawk for helping me understand this._

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I learned that new users were getting an error when clicking “Send message” to begin the first step of the Discobot tutorial.

I’d had “personal message enabled groups” limiting PMs to trust\_level\_1 (which I believe I had changed from default.)

Updating this to trust\_level\_0 allows new users to start the tutorial:

 ![image](https://global.discourse-cdn.com/meta/original/4X/e/5/e/e5e58dc00ac9533dbc3f353ca2aeea24edfee1cd.png)

My question: shouldn’t the Discobot be accessible to any user, regardless of this PM setting? I’d still kind of like to restrict TL0 users from sending PMs to other users.

Is there a different setting elsewhere that I should have looked at instead?

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_[View the full topic](https://meta.discourse.org/t/new-users-error-starting-discobot-tutorial/319380)._