# No access to backup page

**URL:** <https://meta.discourse.org/t/no-access-to-backup-page/291541>\
**Category:** Support\
**Created:** [January 13, 2024, 7:21pm UTC](https://meta.discourse.org/t/no-access-to-backup-page/291541 "2024-01-13T19:21:02Z")\
**Posts on this page:** 1\
**Showing post:** 1

<div class="post-metadata">

**Author:** ![Octoberon](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/octoberon/32/288382_2.png) [@Octoberon](https://meta.discourse.org/u/Octoberon)\
**Post date:** [January 13, 2024, 7:21pm UTC](https://meta.discourse.org/t/no-access-to-backup-page/291541/1 "2024-01-13T19:21:02Z")

</div>

I seem to have lost access to the admin backup page on my staging server and I can’t work out why.

The option is missing and trying to access it directly (`/admin/backups`) via the URL presents me with me an Access Denied message.

 ![Screenshot 2024-01-13 at 18.59.35](https://global.discourse-cdn.com/meta/original/4X/d/0/1/d010360e2c8a922ae52eef8ead3e4c1a60b5ba87.png)

I’m using S3 for file uploads but not for the backups. The relevant lines in app.yml that point to a backup bucket on S3 are l are commented out.

Other than `DISCOURSE_HOSTNAME` in app.yml there’s no difference between the production and staging/test server config.

The only other difference is the build. I’ve upgraded both but rebuilt the staging app and it’s at a different build number.

Staging: 731699a7cf  
Prod: 627415eb21

That might have something to do with it but I don’t know what and I’m reluctant to rebuild the production app to find out in case it affects the backups on there.  
Directory and file permissions appear ok and are consistent across both servers.

What am I missing?

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