# No user PM access

**URL:** <https://meta.discourse.org/t/no-user-pm-access/316079>\
**Category:** Product Support\
**Tags:** personal-messages\
**Created:** [July 12, 2024, 12:44pm UTC](https://meta.discourse.org/t/no-user-pm-access/316079 "2024-07-12T12:44:03Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Lhc\_fl](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/lhc_fl/32/268115_2.png) [@Lhc\_fl](https://meta.discourse.org/u/Lhc_fl)\
**Post date:** [July 12, 2024, 1:10pm UTC](https://meta.discourse.org/t/no-user-pm-access/316079/2 "2024-07-12T13:10:25Z")

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Hi @anon48433008

Did you check `personal message enabled groups` in your site settings?

 ![image](https://global.discourse-cdn.com/meta/original/4X/a/c/c/acccf91e1f6a8b2623c30caa2c1741373c7d8420.png)

By default, new users (trust\_level\_0) are not allowed to send private messages.

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