# No user PM access

**URL:** <https://meta.discourse.org/t/no-user-pm-access/316079>\
**Category:** Product Support\
**Tags:** personal-messages\
**Created:** [July 12, 2024, 12:44pm UTC](https://meta.discourse.org/t/no-user-pm-access/316079 "2024-07-12T12:44:03Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Moin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/moin/32/554653_2.png) [@Moin](https://meta.discourse.org/u/Moin)\
**Post date:** [July 12, 2024, 1:30pm UTC](https://meta.discourse.org/t/no-user-pm-access/316079/3 "2024-07-12T13:30:18Z")

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I can confirm everything works as expected as soon as the user is tl1.

 ![image](https://global.discourse-cdn.com/meta/original/4X/6/e/0/6e02332ee1413d81aff37f3103e1d4776d91ff68.png)

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