# Niet in staat om discourse docker backup te herstellen op Ubuntu discourse installatie

**URL:** https://meta.discourse.org/t/not-able-to-restore-discourse-docker-backup-on-ubuntu-discourse-installation/274626
**Category:** Self-hosting
**Tags:** dev-install
**Created:** [10 augustus 2023 om 12:20 UTC](https://meta.discourse.org/t/not-able-to-restore-discourse-docker-backup-on-ubuntu-discourse-installation/274626 "2023-08-10T12:20:16Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![raiye](https://avatars.discourse-cdn.com/v4/letter/r/9fc29f/32.png) [@raiye](https://meta.discourse.org/u/raiye)
#### Post date: [10 augustus 2023 om 12:20 UTC](https://meta.discourse.org/t/not-able-to-restore-discourse-docker-backup-on-ubuntu-discourse-installation/274626/1 "2023-08-10T12:20:16Z")

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Hello,  
I am using the following settings for the Development environment.

1. Oracle VM VirtualBox is installed on a Windows 8.1 Pro machine.
2. We installed Ubuntu 22.04 using Oracle VM VirtualBox.
3. Followed the steps given at [Install Discourse on Ubuntu or Debian for Development](https://meta.discourse.org/t/install-discourse-on-ubuntu-or-debian-for-development/14727) to install the Discourse development instance.

I am trying to restore the backup from our staging environment but when I try to restore the backup the discourse instance crashes without any errors.

Has anyone ever faced anything like this, If anyone can suggest some workaround it will be helpful.  
Thanks.

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### Author: ![Canapin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/canapin/32/119591_2.png) [@Canapin](https://meta.discourse.org/u/Canapin)
#### Post date: [10 augustus 2023 om 13:36 UTC](https://meta.discourse.org/t/not-able-to-restore-discourse-docker-backup-on-ubuntu-discourse-installation/274626/2 "2023-08-10T13:36:08Z")

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Hi Ramanan lyer 🙂

> [@raiye](#):
>
> he discourse instance crashes

Could you be more specific about this? What does “crashes” mean here exactly?  
Is there any error message on the screen/browser?  
Which logs did you look for (there are many)?

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### Author: ![raiye](https://avatars.discourse-cdn.com/v4/letter/r/9fc29f/32.png) [@raiye](https://meta.discourse.org/u/raiye)
#### Post date: [11 augustus 2023 om 05:21 UTC](https://meta.discourse.org/t/not-able-to-restore-discourse-docker-backup-on-ubuntu-discourse-installation/274626/4 "2023-08-11T05:21:20Z")

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Hi Coin-coin,

> Could you be more specific about this? What does “crashes” mean here exactly?

To start the Discourse app on Ubuntu, there is a CLI tool, “/discourse/bin/ember-cli -u”. This will allow you to access the Discourse interface using [http://localhost:4200](http://localhost:4200). When I use Admin → Backup → Restore option, there is no error on the screen but there is a spinner on the screen, but the CLI windows closed.

> Is there any error message on the screen/browser?

There is no error message on the screen/browser.

> Which logs did you look for (there are many)?

There is no error log when I checked Admin → Logs → Error log interface.

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### Author: ![raiye](https://avatars.discourse-cdn.com/v4/letter/r/9fc29f/32.png) [@raiye](https://meta.discourse.org/u/raiye)
#### Post date: [14 augustus 2023 om 11:27 UTC](https://meta.discourse.org/t/not-able-to-restore-discourse-docker-backup-on-ubuntu-discourse-installation/274626/5 "2023-08-14T11:27:11Z")

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I have the following error after resolving other issues

 ![Error](https://global.discourse-cdn.com/meta/original/4X/8/3/a/83a80af80a34c8075796e5ab18ca925d2f9a7aba.png)

Can someone have the same issue?

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### Author: ![Falco](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/falco/32/179432_2.png) [@Falco](https://meta.discourse.org/u/Falco)
#### Post date: [14 augustus 2023 om 16:15 UTC](https://meta.discourse.org/t/not-able-to-restore-discourse-docker-backup-on-ubuntu-discourse-installation/274626/7 "2023-08-14T16:15:15Z")

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If you are restoring a backup from an instance that had DiscourseAI installed you will need the [GitHub - pgvector/pgvector: Open-source vector similarity search for Postgres · GitHub](https://github.com/pgvector/pgvector#apt) extension installed on the target database.

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### Author: ![raiye](https://avatars.discourse-cdn.com/v4/letter/r/9fc29f/32.png) [@raiye](https://meta.discourse.org/u/raiye)
#### Post date: [16 augustus 2023 om 04:48 UTC](https://meta.discourse.org/t/not-able-to-restore-discourse-docker-backup-on-ubuntu-discourse-installation/274626/8 "2023-08-16T04:48:11Z")

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Hi Falco,  
Thanks, we did it and it resolved our issue with restore. We are however facing another problem which we have described at [Login popup not display](https://meta.discourse.org/t/login-popup-not-display/275055)
