# Not able to send email Net::ReadTimeout

**URL:** <https://meta.discourse.org/t/not-able-to-send-email-net-readtimeout/98419>\
**Category:** Self-hosting\
**Created:** [September 30, 2018, 6:06pm UTC](https://meta.discourse.org/t/not-able-to-send-email-net-readtimeout/98419 "2018-09-30T18:06:12Z")\
**Posts on this page:** 1\
**Showing post:** 4

<div class="post-metadata">

**Author:** ![Stephen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/stephen/32/95011_2.png) [@Stephen](https://meta.discourse.org/u/Stephen)\
**Post date:** [September 30, 2018, 8:51pm UTC](https://meta.discourse.org/t/not-able-to-send-email-net-readtimeout/98419/4 "2018-09-30T20:51:47Z")

</div>

Are you on DigitalOcean? They are known to block outbound mail ports on new servers, particularly on new accounts.

Reach out to them to get it unblocked if so, but use 587 if possible! 465 was revoked by the IETF years ago.

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_[View the full topic](https://meta.discourse.org/t/not-able-to-send-email-net-readtimeout/98419)._