# Not getting confirmation mail due to .tk domain name
**URL:** https://meta.discourse.org/t/not-getting-confirmation-mail-due-to-tk-domain-name/86376
**Category:** Support
**Created:** [April 28, 2018, 6:23pm UTC](https://meta.discourse.org/t/not-getting-confirmation-mail-due-to-tk-domain-name/86376 "2018-04-28T18:23:00Z")
**Posts on this page:** 20
**Page:** 2
### Author:  [@MitchOnline](https://meta.discourse.org/u/MitchOnline)
#### Post date: [April 29, 2018, 8:52am UTC](https://meta.discourse.org/t/not-getting-confirmation-mail-due-to-tk-domain-name/86376/21 "2018-04-29T08:52:06Z")
Nope
---
### Author:  [@MitchOnline](https://meta.discourse.org/u/MitchOnline)
#### Post date: [April 29, 2018, 8:53am UTC](https://meta.discourse.org/t/not-getting-confirmation-mail-due-to-tk-domain-name/86376/22 "2018-04-29T08:53:20Z")
---
### Author:  [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [April 29, 2018, 8:56am UTC](https://meta.discourse.org/t/not-getting-confirmation-mail-due-to-tk-domain-name/86376/23 "2018-04-29T08:56:55Z")
Can you do this:
> cd /var/discourse
> nano containers/app.yml
then scroll down to the area which contains
```
## TODO: The SMTP mail server used to validate new accounts and send notifications
DISCOURSE_SMTP_ADDRESS: smtp.mailgun.org
DISCOURSE_SMTP_PORT: 587
DISCOURSE_SMTP_USER_NAME: postmaster@xxxxx.tld
DISCOURSE_SMTP_PASSWORD: "pa$$w0Rd"
#DISCOURSE_SMTP_ENABLE_START_TLS: true # (optional, default true)
```
and check if all the details are stored correctly?
---
### Author:  [@MitchOnline](https://meta.discourse.org/u/MitchOnline)
#### Post date: [April 29, 2018, 8:58am UTC](https://meta.discourse.org/t/not-getting-confirmation-mail-due-to-tk-domain-name/86376/24 "2018-04-29T08:58:27Z")
How do I go to next page?
---
### Author:  [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [April 29, 2018, 8:59am UTC](https://meta.discourse.org/t/not-getting-confirmation-mail-due-to-tk-domain-name/86376/25 "2018-04-29T08:59:15Z")
> [@MitchOnline](#):
>
> How do I go to next page?
The above commands you have to execute in terminal not in browser. 🙂
---
### Author:  [@MitchOnline](https://meta.discourse.org/u/MitchOnline)
#### Post date: [April 29, 2018, 9:00am UTC](https://meta.discourse.org/t/not-getting-confirmation-mail-due-to-tk-domain-name/86376/26 "2018-04-29T09:00:02Z")
I executed them in the putty terminal and now it says a lot stuff and when I scroll down it stops,
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### Author:  [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [April 29, 2018, 9:00am UTC](https://meta.discourse.org/t/not-getting-confirmation-mail-due-to-tk-domain-name/86376/27 "2018-04-29T09:00:41Z")
You have to use keyboard’s arrow keys to scroll up & down.
---
### Author:  [@MitchOnline](https://meta.discourse.org/u/MitchOnline)
#### Post date: [April 29, 2018, 9:02am UTC](https://meta.discourse.org/t/not-getting-confirmation-mail-due-to-tk-domain-name/86376/28 "2018-04-29T09:02:26Z")
---
### Author:  [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [April 29, 2018, 9:16am UTC](https://meta.discourse.org/t/not-getting-confirmation-mail-due-to-tk-domain-name/86376/29 "2018-04-29T09:16:42Z")
That’s weird!
Your setting look correct and still there is nothing logged in elasticemail.
has the email landed into your spam folder just by chance?
ps: your discourse emails go into the “updates” tab of gmail
---
### Author:  [@MitchOnline](https://meta.discourse.org/u/MitchOnline)
#### Post date: [April 29, 2018, 9:34am UTC](https://meta.discourse.org/t/not-getting-confirmation-mail-due-to-tk-domain-name/86376/30 "2018-04-29T09:34:59Z")
No there is nothing in my inbox either (updates, ads and whole inbox)
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### Author:  [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [April 29, 2018, 9:41am UTC](https://meta.discourse.org/t/not-getting-confirmation-mail-due-to-tk-domain-name/86376/31 "2018-04-29T09:41:17Z")
Assuming that you have verified your domain at elasticemail already, maybe try following this guide to verify if everything is working as expected and your server provider is allowing you to use port 2525 for SMTP
[https://meta.discourse.org/t/troubleshooting-email-on-a-new-discourse-install/16326/2](https://meta.discourse.org/t/troubleshooting-email-on-a-new-discourse-install/16326/2)
---
### Author:  [@MitchOnline](https://meta.discourse.org/u/MitchOnline)
#### Post date: [April 29, 2018, 9:44am UTC](https://meta.discourse.org/t/not-getting-confirmation-mail-due-to-tk-domain-name/86376/32 "2018-04-29T09:44:43Z")
Ehm, verified domain?
---
### Author:  [@MitchOnline](https://meta.discourse.org/u/MitchOnline)
#### Post date: [April 29, 2018, 9:45am UTC](https://meta.discourse.org/t/not-getting-confirmation-mail-due-to-tk-domain-name/86376/33 "2018-04-29T09:45:50Z")
---
### Author:  [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [April 29, 2018, 9:47am UTC](https://meta.discourse.org/t/not-getting-confirmation-mail-due-to-tk-domain-name/86376/34 "2018-04-29T09:47:07Z")
Yes, Exactly this. You need to add your domain here and create necessary records for it through your registrar. without that, it is really tricky to send emails.
---
### Author:  [@MitchOnline](https://meta.discourse.org/u/MitchOnline)
#### Post date: [April 29, 2018, 9:48am UTC](https://meta.discourse.org/t/not-getting-confirmation-mail-due-to-tk-domain-name/86376/35 "2018-04-29T09:48:05Z")
The domain like kentuckystate.tk? to get to the website is that what it means?
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### Author:  [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [April 29, 2018, 9:49am UTC](https://meta.discourse.org/t/not-getting-confirmation-mail-due-to-tk-domain-name/86376/36 "2018-04-29T09:49:53Z")
Just click on the add domain button above, enter the same domain as you configured in discourse for hostname. follow their steps unless all the checkmarks turn green and then try to resend the email.
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### Author:  [@MitchOnline](https://meta.discourse.org/u/MitchOnline)
#### Post date: [April 29, 2018, 9:52am UTC](https://meta.discourse.org/t/not-getting-confirmation-mail-due-to-tk-domain-name/86376/37 "2018-04-29T09:52:58Z")
it says domain not vaild
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### Author:  [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [April 29, 2018, 9:54am UTC](https://meta.discourse.org/t/not-getting-confirmation-mail-due-to-tk-domain-name/86376/38 "2018-04-29T09:54:51Z")
Then contact them. they may be able to help you with this.
Ps: .tk will always land you into trouble.
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### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [April 29, 2018, 11:49am UTC](https://meta.discourse.org/t/not-getting-confirmation-mail-due-to-tk-domain-name/86376/39 "2018-04-29T11:49:03Z")
Discourse will use the domain name of the forum. Easiest to configure mail service for [forum.example.com](http://forum.example.com) if that is the forum address.
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### Author:  [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [April 29, 2018, 12:00pm UTC](https://meta.discourse.org/t/not-getting-confirmation-mail-due-to-tk-domain-name/86376/40 "2018-04-29T12:00:14Z")
That wasn’t the case actually. He is using a free domain (which is very popular among spammers) and hence, emails aren’t going through.
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