# Not getting notification emails when users sign up (pending approval) **URL:** https://meta.discourse.org/t/not-getting-notification-emails-when-users-sign-up-pending-approval/131509 **Category:** Support **Created:** [October 20, 2019, 9:18pm UTC](https://meta.discourse.org/t/not-getting-notification-emails-when-users-sign-up-pending-approval/131509 "2019-10-20T21:18:43Z") **Posts on this page:** 7 **Page:** 1
### Author: ![motech](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/motech/32/159120_2.png) [@motech](https://meta.discourse.org/u/motech) #### Post date: [October 20, 2019, 9:18pm UTC](https://meta.discourse.org/t/not-getting-notification-emails-when-users-sign-up-pending-approval/131509/1 "2019-10-20T21:18:43Z")
I just made my discourse server live. All new users require admin approval. That’s working fine. I can approve users no problem. On the site, i see a little red dot near the hamburger letting me know there is a pending approval i need to make. The problem is, i’m not receiving emails from the system alerting me of this. I like to be very quick to approve people, but how will i know if i dont check the site every few minutes to see if they are pending. How do i enable the email notifications for pending user approvals? ---
### Author: ![HAWK](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/hawk/32/86627_2.png) [@HAWK](https://meta.discourse.org/u/HAWK) #### Post date: [October 20, 2019, 9:38pm UTC](https://meta.discourse.org/t/not-getting-notification-emails-when-users-sign-up-pending-approval/131509/2 "2019-10-20T21:38:21Z")
Have you checked this setting? ![image](https://global.discourse-cdn.com/meta/original/3X/8/a/8aafdb2863b5493c4472a0494ac9593d39c30c0d.png) ---
### Author: ![nekodroid](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/nekodroid/32/154550_2.png) [@nekodroid](https://meta.discourse.org/u/nekodroid) #### Post date: [October 20, 2019, 9:44pm UTC](https://meta.discourse.org/t/not-getting-notification-emails-when-users-sign-up-pending-approval/131509/3 "2019-10-20T21:44:57Z")
I guess (?) you can also check sidekiq ([https://forum.yourdomainname.com/sidekiq](https://forum.yourdomainname.com/sidekiq)) for more accurate e-mail troubleshooting. uwu ---
### Author: ![motech](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/motech/32/159120_2.png) [@motech](https://meta.discourse.org/u/motech) #### Post date: [October 20, 2019, 9:53pm UTC](https://meta.discourse.org/t/not-getting-notification-emails-when-users-sign-up-pending-approval/131509/4 "2019-10-20T21:53:20Z")
> [@HAWK](#): > > Have you checked this setting? I’ll change that to zero and see what happens thanks! ---
### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror) #### Post date: [October 20, 2019, 9:53pm UTC](https://meta.discourse.org/t/not-getting-notification-emails-when-users-sign-up-pending-approval/131509/5 "2019-10-20T21:53:40Z")
Zero isn’t a valid setting… ---
### Author: ![motech](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/motech/32/159120_2.png) [@motech](https://meta.discourse.org/u/motech) #### Post date: [October 21, 2019, 1:50pm UTC](https://meta.discourse.org/t/not-getting-notification-emails-when-users-sign-up-pending-approval/131509/6 "2019-10-21T13:50:07Z")
yah that didn’t work. so the minimum is an hour? no way to get instant notifications when users need approvals? ---
### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system) #### Post date: [June 30, 2023, 9:22pm UTC](https://meta.discourse.org/t/not-getting-notification-emails-when-users-sign-up-pending-approval/131509/7 "2023-06-30T21:22:32Z")