# Not getting the confirmation mail

**URL:** <https://meta.discourse.org/t/not-getting-the-confirmation-mail/204397>\
**Category:** Support\
**Created:** [September 24, 2021, 4:50pm UTC](https://meta.discourse.org/t/not-getting-the-confirmation-mail/204397 "2021-09-24T16:50:46Z")\
**Posts on this page:** 9\
**Page:** 1

<div class="post-metadata">

**Author:** ![ShahinMridha](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/shahinmridha/32/234921_2.png) [@ShahinMridha](https://meta.discourse.org/u/ShahinMridha)\
**Post date:** [September 24, 2021, 4:50pm UTC](https://meta.discourse.org/t/not-getting-the-confirmation-mail/204397/1 "2021-09-24T16:50:46Z")

</div>

I try to create an account in [Forum.brightid.org](http://Forum.brightid.org). I couldn’t get the verification mail. checked the spam box, tried with different mail, wait for a while, try again, and still I am not getting the verification mail .can you help me out.

---

<div class="post-metadata">

**Author:** ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)\
**Post date:** [September 24, 2021, 4:59pm UTC](https://meta.discourse.org/t/not-getting-the-confirmation-mail/204397/2 "2021-09-24T16:59:36Z")

</div>

You’d have to get in touch with the admin there. Have you tried emailing them at [admin@brightid.org](mailto:admin@brightid.org)? (I pulled that address from their [About](https://forum.brightid.org/about) page)

This forum is not connected with other Discourse forums. It’s simply a place to discuss Discourse itself. 👍

---

<div class="post-metadata">

**Author:** ![ShahinMridha](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/shahinmridha/32/234921_2.png) [@ShahinMridha](https://meta.discourse.org/u/ShahinMridha)\
**Post date:** [September 24, 2021, 6:11pm UTC](https://meta.discourse.org/t/not-getting-the-confirmation-mail/204397/3 "2021-09-24T18:11:21Z")

</div>

yeah I did send mail but still hustling to get the result

---

<div class="post-metadata">

**Author:** ![IAmGav](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/iamgav/32/235598_2.png) [@IAmGav](https://meta.discourse.org/u/IAmGav)\
**Post date:** [September 24, 2021, 6:14pm UTC](https://meta.discourse.org/t/not-getting-the-confirmation-mail/204397/4 "2021-09-24T18:14:56Z")

</div>

unfortunately, we can not help you with that forum.

---

<div class="post-metadata">

**Author:** ![ShahinMridha](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/shahinmridha/32/234921_2.png) [@ShahinMridha](https://meta.discourse.org/u/ShahinMridha)\
**Post date:** [September 24, 2021, 6:16pm UTC](https://meta.discourse.org/t/not-getting-the-confirmation-mail/204397/5 "2021-09-24T18:16:59Z")

</div>

where should I seek help

---

<div class="post-metadata">

**Author:** ![IAmGav](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/iamgav/32/235598_2.png) [@IAmGav](https://meta.discourse.org/u/IAmGav)\
**Post date:** [September 24, 2021, 6:18pm UTC](https://meta.discourse.org/t/not-getting-the-confirmation-mail/204397/6 "2021-09-24T18:18:00Z")

</div>

> [@JammyDodger](#):
>
> You’d have to get in touch with the admin there. Have you tried emailing them at [admin@brightid.org](mailto:admin@brightid.org)? (I pulled that address from their [About](https://forum.brightid.org/about) page)

as Jammy Dodger said

---

<div class="post-metadata">

**Author:** ![ShahinMridha](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/shahinmridha/32/234921_2.png) [@ShahinMridha](https://meta.discourse.org/u/ShahinMridha)\
**Post date:** [September 24, 2021, 6:20pm UTC](https://meta.discourse.org/t/not-getting-the-confirmation-mail/204397/7 "2021-09-24T18:20:05Z")

</div>

yes I did let’s see what I get response

---

<div class="post-metadata">

**Author:** ![ShahinMridha](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/shahinmridha/32/234921_2.png) [@ShahinMridha](https://meta.discourse.org/u/ShahinMridha)\
**Post date:** [September 24, 2021, 6:20pm UTC](https://meta.discourse.org/t/not-getting-the-confirmation-mail/204397/8 "2021-09-24T18:20:37Z")

</div>

thank you for your time

---

<div class="post-metadata">

**Author:** ![IAmGav](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/iamgav/32/235598_2.png) [@IAmGav](https://meta.discourse.org/u/IAmGav)\
**Post date:** [September 24, 2021, 6:23pm UTC](https://meta.discourse.org/t/not-getting-the-confirmation-mail/204397/9 "2021-09-24T18:23:31Z")

</div>

Regardless of the response or no response, no one on [https://meta.discourse.org/](https://meta.discourse.org/) can assist you with that issue.