Not receiving Activation Email after upgrading

Hi everyone,

I recently updated the Discourse version to latest one and now after a new user registration activation email is not sent to users email address.

Can anyone help me with it. Thanks in advance.

It’s unlikely updating Discourse would affect email, if it was already functional. Are you sure email was working prior to this? Is this a new install?

1 Like

Hi @codinghorror , yes email was working before and activation emails were going to respective users. No this not a new install , the version is updated to latest.

Hi @codinghorror. I am not sure if this is the issue of latest version of discourse, But it seems many users are facing the confirmation email issue . can you look into it?

Sure! Just sign up for a hosting plan subscription at and we’ll be happy to look into it for you.

Have you looked at the Discourse logs? What do they say?

Have you looked at your mail providers logs? What do they say?

Have you tried anything to troubleshoot the problem?