# Not receiving emails when mentioned or when someone replies to a topic I created

**URL:** <https://meta.discourse.org/t/not-receiving-emails-when-mentioned-or-when-someone-replies-to-a-topic-i-created/38538>\
**Category:** Product Support\
**Tags:** notifications, email\
**Created:** [26 Gennaio 2016, 10:43pm UTC](https://meta.discourse.org/t/not-receiving-emails-when-mentioned-or-when-someone-replies-to-a-topic-i-created/38538 "2016-01-26T22:43:44Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)\
**Post date:** [26 Gennaio 2016, 10:56pm UTC](https://meta.discourse.org/t/not-receiving-emails-when-mentioned-or-when-someone-replies-to-a-topic-i-created/38538/2 "2016-01-26T22:56:04Z")

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We’re not aware of any issues with email notifications.

As you noted, the setting

> Send me email notifications even when I am active on the site

should be checked for _every single user involved_ if you are testing this – because the default Discourse behavior is that **we never email a user who is active on the website**.

It is typically the case that the person who “didn’t” get an email notification had a browser open, pinging the site.

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_[View the full topic](https://meta.discourse.org/t/not-receiving-emails-when-mentioned-or-when-someone-replies-to-a-topic-i-created/38538)._