A user, ron_jeremy, is experiencing issues with receiving the initial admin email verification after installing a Discourse droplet on Digital Ocean. Despite multiple attempts with different email settings, hostnames, and server configurations, the issue persists. zogstrip suggests it might be a Digital Ocean issue, and ryan2 recommends checking the SMTP service and contacting Digital Ocean support, as some accounts may have an SMTP block by default. Alternatively, codinghorror advises following the email troubleshooting document and suggests purchasing a paid install to ensure a working setup, including a Mandrill email account.
Totally new at this stuff, but have been wanting to test Discourse for a while now. Today I finally pulled the trigger and got myself an account at Digital Ocean. I installed a Discourse droplet but am not receiving the email verification for the admin account to login.
I have ‘destroyed’ the droplet and re-installed Discourse about 7 - 10 times today, each time trying different settings for the email setup, but nothing has worked. I have tried using both the SSL and non-SSL server and port settings, but neither have worked. I have tried different hostnames, too.
Am I supposed to install a mail server on Ubuntu?
Just in case I am doing something wrong, here’s how I’m installing Discourse:
Hey. Sorry you’re having trouble with the image. What service are you using for SMTP? Our testing was done primarily with mandrill. Also, are you otherwise able to send email messages from droplets on your account? If you’re not sure, I’d recommend opening a ticket with our support team. Some accounts may have an SMTP block by default based on a number of variables. if this is the case, support can confirm it and get the block lifted for you.
Warning, we get so many email support requests – there are many, many, many ways to screw up your SMTP settings so that email doesn’t work. I recommend you strictly follow our email troubleshooting document in the howto section here.
Worst case scenario, buy a $99 install from us and we’ll set it up for you guaranteed to work, including a Mandrill reseller code that gives you an email account worth well in excess of $99..