# Not receiving notifications for posts in approval queue **URL:** https://meta.discourse.org/t/not-receiving-notifications-for-posts-in-approval-queue/97682 **Category:** Support **Created:** [September 17, 2018, 7:02pm UTC](https://meta.discourse.org/t/not-receiving-notifications-for-posts-in-approval-queue/97682 "2018-09-17T19:02:59Z") **Posts on this page:** 10 **Page:** 1
### Author: ![Jane\_Jojo](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jane_jojo/32/119485_2.png) [@Jane\_Jojo](https://meta.discourse.org/u/Jane_Jojo) #### Post date: [September 17, 2018, 7:02pm UTC](https://meta.discourse.org/t/not-receiving-notifications-for-posts-in-approval-queue/97682/1 "2018-09-17T19:02:59Z")
I have this issue. I recall getting some “pending posts” email a while but not anymore. I get new topics email but not the new posts or new pending posts. I am a moderator and admin and notify setting is set to ![Screen Shot on 2018-09-17 at 12:01:26.png](https://global.discourse-cdn.com/meta/original/3X/7/4/74f5186d5a9a2b60b8cebf153296e8ea4d0991f5.png) How do I set it such that I get an email alert anytime there is a pending post? ---
### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror) #### Post date: [September 18, 2018, 2:40am UTC](https://meta.discourse.org/t/not-receiving-notifications-for-posts-in-approval-queue/97682/2 "2018-09-18T02:40:39Z")
Can you verify this is working @jomaxro? ---
### Author: ![jomaxro](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jomaxro/32/126216_2.png) [@jomaxro](https://meta.discourse.org/u/jomaxro) #### Post date: [September 18, 2018, 7:11pm UTC](https://meta.discourse.org/t/not-receiving-notifications-for-posts-in-approval-queue/97682/5 "2018-09-18T19:11:54Z")
Sure, I’ll add it to my list for later this week. ---
### Author: ![jomaxro](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jomaxro/32/126216_2.png) [@jomaxro](https://meta.discourse.org/u/jomaxro) #### Post date: [September 20, 2018, 6:08pm UTC](https://meta.discourse.org/t/not-receiving-notifications-for-posts-in-approval-queue/97682/6 "2018-09-20T18:08:21Z")
Something is broken here. I created a new topic as a TL1 user, and it was held for approval as expected. I made sure not have the site open with my mod account for over 1 hour. I did not receive a notification, nor an email regarding the post help for approval. ---
### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip) #### Post date: [September 29, 2018, 3:10am UTC](https://meta.discourse.org/t/not-receiving-notifications-for-posts-in-approval-queue/97682/7 "2018-09-29T03:10:45Z")
@maja can you have a look? Staff should always receive notifications about any **unseen** pending posts. ---
### Author: ![maja](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/maja/32/129533_2.png) [@maja](https://meta.discourse.org/u/maja) #### Post date: [October 1, 2018, 12:24pm UTC](https://meta.discourse.org/t/not-receiving-notifications-for-posts-in-approval-queue/97682/9 "2018-10-01T12:24:28Z")
I have tested this and it seems to work as expected. From this commit on, reminders for queued posts are not sent via email to `contact_email`, but as a system message into moderators inbox. [https://github.com/discourse/discourse/commit/beea5cac4887a92b036e8cc070125e00e4605a2e](https://github.com/discourse/discourse/commit/beea5cac4887a92b036e8cc070125e00e4605a2e) After I create a new post/topic, admin/moderator sees that posts are waiting approval ![37](https://global.discourse-cdn.com/meta/original/3X/6/4/64d71297df0c908ae6f7a2f8415eccee52c6ad76.png) and when `notify_about_queued_posts_after` period is over, I get “1 post waiting to be reviewed” message to moderators inbox as expected ![59](https://global.discourse-cdn.com/meta/original/3X/e/e/ee8fca43629adcc76c706e0d01a3f0a5bef5f661.png) Am I missing something else? ---
### Author: ![jomaxro](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jomaxro/32/126216_2.png) [@jomaxro](https://meta.discourse.org/u/jomaxro) #### Post date: [October 1, 2018, 12:45pm UTC](https://meta.discourse.org/t/not-receiving-notifications-for-posts-in-approval-queue/97682/10 "2018-10-01T12:45:38Z")
I’ll test again when I’m back next week, but I definitely did not get a moderator PM for a queued post on try. ---
### Author: ![Jane\_Jojo](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jane_jojo/32/119485_2.png) [@Jane\_Jojo](https://meta.discourse.org/u/Jane_Jojo) #### Post date: [October 14, 2018, 3:06pm UTC](https://meta.discourse.org/t/not-receiving-notifications-for-posts-in-approval-queue/97682/11 "2018-10-14T15:06:15Z")
I can confirm with **[v2.2.0.beta3 +4](https://github.com/discourse/discourse/compare/fd58ca19039d25019c3f628c3857ccd0f34d7b57...tests-passed)** this does not work. ---
### Author: ![jomaxro](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jomaxro/32/126216_2.png) [@jomaxro](https://meta.discourse.org/u/jomaxro) #### Post date: [October 18, 2018, 5:37pm UTC](https://meta.discourse.org/t/not-receiving-notifications-for-posts-in-approval-queue/97682/17 "2018-10-18T17:37:20Z")
Confirmed working on another site. Sorry for the false alarms by using try @maja! ---
### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror) #### Post date: [October 18, 2018, 7:53pm UTC](https://meta.discourse.org/t/not-receiving-notifications-for-posts-in-approval-queue/97682/18 "2018-10-18T19:53:09Z")