This note is intended to summarize my Admin UX as I silence some users. I’m not asking for changes necessarily, just citing the challenges which may translate to requests on review. When I need to silence a user due to bouncing emails, I don’t want an email to go out to them to notify them of the …

[圖片] Tony G: When I need to silence a user due to bouncing emails, I don’t want an email to go out to them to notify them of the event [as far as i believe] I’m guessing if you leave the silence reason empty, it won’t send an email to them. [圖片] Tony G: I don’t see an admin option to add…

2468 - we do appreciate! :slight_smile:

[圖片] Tony G: When I need to silence a user due to bouncing emails, I don’t want an email to go out to them to notify them of the event. How did you configure the bounce score site settings especially bounce score threshold? <a class="lightbox" href="https://global.discourse-cdn.com/meta/original/4X/3/d/3/3d34ca4019133eda2ab7bf11ff4ebc4ac9e56933.jpeg" data-download-href="/uploads/short-url/8Jse7O5SEXAEKH9qcVd9HUnK2ZB.jpeg?dl=1" title="This image features a white rectangle labeled "bounce score" with a number 4 inside, followed by the word "threshold" and below that, a message that reads "Max bounce score before we will stop emailing a user." (Captioned by AI)">[This image features a white rectangle labeled "bounce score" with …

I haven’t yet configured the bounce score threshold because I don’t have Discourse checking email for bounce notifications. The information in this meta thread is the best I’ve found on the topic of configuring to process bounces. Over the next several days I’m on a quest to find more complete docum…

[圖片] twofoursixeight: I’m guessing if you leave the silence reason empty, it won’t send an email to them. No, that’s false. There has to be a reason chosen or written in before it is even possible to silence account.

[圖片] Architect: There has to be a reason chosen or written in before it is even possible to silence account. This makes sense because there is a site message sent to the user to tell them about the event. That site message is not clear about what exactly we want the user to do. So After the m…

Just keeping this thread updated with progress… I just found this documentation to setup bounce handling: [圖片] Configure direct-delivery incoming email for self-hosted sites with Mail-Receiver Self-Hosting Discourse is all about enabling civilized discussion.…

[圖片] Tony G: This scenario doesn’t just apply to bounces. I can think of other scenarios where we would want to notify the user with a local message that we can’t send them mail and give them a stored custom message that tells them what to do. When an e-mail address is bouncing back the autom…

We’re on the same page. There are different scenarios that different managers will want to handle differently. I’m feeling my way around this software to understand what it does, how it’s intended to be used, and how others use it. The underlying goal of this initiative/inquiry is two-fold: First, …

FWIW It’s not possible to activate your account without first verifying your email (unless manually activated by an admin, or you’re using SSO and not verifying with your idp).

关于屏蔽或删除用户的注意事项

支持

twofoursixeight 2024年八月24日 03:58 2

我猜如果你留空静默原因，它就不会向他们发送电子邮件。

至于那个，请参阅 Custom Predefined Suspension Reasons

这是基于我对 Discourse 的了解（可能不准确，但我正在努力提供帮助！）

話題		回覆	觀看
Silence staged users silently? Support	4	699	2019年一月24日
Option to notify users if they are block, silenced or banned Feature	6	1326	2025年十一月22日
Isn't the silence message a bit misleading? UX moderation	7	831	2024年五月8日
How to unsilence a user who innocently tried to copy & paste and got silenced Support	10	1063	2026年三月11日
Silence and suspend reason messages should be PMs Feature moderation , personal-messages	13	750	2024年八月14日

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