# Notification email cannot be the same as reply by email

**URL:** <https://meta.discourse.org/t/notification-email-cannot-be-the-same-as-reply-by-email/28840>\
**Category:** Feature\
**Tags:** email\
**Created:** [15 Maggio 2015, 3:34am UTC](https://meta.discourse.org/t/notification-email-cannot-be-the-same-as-reply-by-email/28840 "2015-05-15T03:34:14Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![stroupaloop](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/stroupaloop/32/43099_2.png) [@stroupaloop](https://meta.discourse.org/u/stroupaloop)\
**Post date:** [15 Maggio 2015, 3:34am UTC](https://meta.discourse.org/t/notification-email-cannot-be-the-same-as-reply-by-email/28840/1 "2015-05-15T03:34:14Z")

</div>

I’ve setup the reply by email address settings as listed in the thread below, EXCEPT I’m unable to change the reply by email address

**NOTE:** I’ve setup everything else according to the post, to include the correct polling port (995), polling host ([pop.gmail.com](http://pop.gmail.com)) and the accurate username/password combo (plus SSL enabled).

The field contains the following

[replies+%{reply\_key}@example.com](mailto:replies+%25%7Breply_key%7D@example.com)

When I try to change it to

[team+%{reply\_key}@custom.com](mailto:team+%25%7Breply_key%7D@custom.com)

I receive the following error

![](https://global.discourse-cdn.com/meta/original/3X/8/4/843c676e6ff380400f190019c020422b72e86daf.png)

I’m currently receiving a polling error via AWS SES (our transactional email service) every 5m (POP3 polling frequency) and I’m guessing it’s because the reply by email address is incorrect, BUT I can’t change it. Help?

> [@Set up reply by email with POP3 polling](https://meta.discourse.org/t/set-up-reply-via-email-support/14003/):
>
> So you’d like to set up reply via email support for your Discourse forum. mega Reply via email is pre-configured and enabled by default on all [discourse.org](http://discourse.org) hosted sites. The guide below only applies to those self-hosting. Good news! Unlike outgoing email, which is completely unsuitable for typical consumer mail services like GMail, Outlook, Yahoo Mail, etc, incoming reply via-email tends to be extremely low volume. Unless you have a truly massive forum with a zillion people replying to no…

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_[View the full topic](https://meta.discourse.org/t/notification-email-cannot-be-the-same-as-reply-by-email/28840)._